Inside Sales Representative (7493)

ABC Supply Interiors, formerly L&W Supply • Lakeland, FL

22d

About The Position

ABC Supply Interiors is a specialty distributor of drywall, ceiling tiles, steel framing, and other building materials used by commercial and residential contractors. The Inside Sales Representative assists customers in purchasing materials for building projects, providing service and building-material expertise from the initial greeting through completion of the sale. The role also supports branch sales and merchandising strategies, product availability, deliveries, and resolution of customer concerns.

Requirements

• Excellent communication and interpersonal skills.
• Solid time-management and prioritization skills.
• Basic computer skills.
• Positive attitude and ability to work as a team player.
• Detail-oriented and service-oriented.

Nice To Haves

• 1–2 years of experience with interior building products.
• Spanish-speaking bilingual ability; preferred but not required.

Responsibilities

• Help customers develop ABC Supply Interiors solutions that meet their needs.
• Explain the features and benefits of products and services.
• Build rapport with new customers and maintain relationships with long-term customers.
• Solicit customer feedback on products and services.
• Coordinate delivery requests to promote efficiency and customer satisfaction.
• Assist in developing the branch sales plan and strategy.
• Assist in designing and executing the merchandising strategy.
• Identify customer needs, recommend appropriate products and solutions, and upsell additional products and supplies for each job.
• Answer incoming phone calls and emails to assist customers in a timely manner.
• Accept payments and apply them to the appropriate customer accounts.
• Coordinate with the warehouse for customer product pickups.
• Reorder products to keep store and warehouse shelves well stocked.
• Address and resolve service concerns.

Benefits

• Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
• 401(k) with generous company match, eligible after 60 days and immediately vested.
• Employer-paid employee assistance program.
• Employer-paid short-term and long-term disability.
• Employer-paid life insurance.
• Flexible spending.
• Paid vacation.
• Paid sick days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed