Inside Sales Representative

Cornerstone Building Brands • Benton, AR

2d • Onsite

About The Position

The Inside Sales Representative serves as an inside sales representative and project manager at a Mueller location within Cornerstone Building Brands’ Fortify Building Solutions business. The role coordinates customer support from quote through delivery for metal building systems, residential metal roofing, and components.

Before a sale, the representative educates customers, interprets project requirements, develops specifications, prepares quotes, and obtains contracts and deposits. After a sale, the representative enters sales orders and coordinates with technical services, manufacturing, and delivery. The role also serves as the customer’s point of contact, supports positive customer relationships, and helps resolve post-delivery issues.

This position is 100% office based. It offers an hourly rate plus commissions after 90 days of employment.

Requirements

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Detail orientation and organizational skills.
• Professionalism and strong work ethic.
• Sufficient personal computer and business software application capabilities.
• A combination of education and experience may qualify.

Nice To Haves

• At least three years of experience in a sales- or service-oriented industry preferred.

Responsibilities

• Generate professional project estimates and sell metal building systems, residential metal roofing, and components.
• Educate customers, understand and interpret project requirements, develop project specifications, provide quotes, and obtain contracts and deposits.
• Enter sales orders into software systems and coordinate internal resources to provide customers with products and services in a timely, accurate, and professional manner.
• Coordinate orders with technical services, manufacturing, and delivery.
• Manage post-delivery issues, including damages, shortages, delays, changes, and field fabrication methods.
• Ensure sales comply with pricing guidelines, policies, and procedures.
• Serve as the customer point of contact, provide assurance, and maintain positive customer relationships.
• Act as liaison between customers and the company regarding potential problems and customer needs.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.

Benefits

• Hourly rate plus commissions after 90 days of employment.
• Medical, dental, and vision benefits starting on day one for full-time team members.
• Paid time off.
• Paid holidays.
• Flexible spending account.
• Life insurance.
• Long-term disability insurance.
• Short-term disability insurance.
• 401(k).
• Employee assistance program.
• Discount programs.
• Tuition reimbursement.
• Training and professional development.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED