Inside Sales Representative

Feralloy Corporation • Huger, SC

13d • Onsite

About The Position

Join a team where customer relationships, product knowledge, and service excellence come together. Feralloy Corporation is one of the nation’s leading high-volume steel processing companies. From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers. We’re currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service. If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!

Requirements

• Proficient in AS400, Microsoft Word, Excel, and Outlook
• Strong verbal and written communication skills
• Excellent phone etiquette, organizational skills, and problem-solving ability
• Ability to manage multiple tasks in a fast-paced environment
• Detail-oriented, dependable, and a team player
• High school diploma or GED required

Nice To Haves

• 2–5 years of experience in steel or industrial sales preferred
• Ability to explain and present information clearly in both one-on-one and group settings
• Basic math and data analysis skills
• Knowledge of steel terminology and product grades is a plus

Responsibilities

• Build and maintain strong professional relationships with customers through responsive, reliable service
• Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
• Interpret customer material applications and relay internal needs using AS400 and Salesforce™
• Maintain updated and accurate customer data in the AS400 system
• Support customer satisfaction through clear communication, inventory coordination, and timely delivery
• Understand our division’s capabilities to make informed, quality-driven decisions
• Effectively respond to urgent customer needs and changing priorities
• Make proactive cold calls to help generate new business
• Manage contract accounts and inventory programs with precision and organization

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED