Inside Sales Representative
About The Position
The Inside Sales Representative receives customer requests by phone, fax, and email for information, pricing, and orders for stainless steel, aluminum, brass, and copper products, including sheet, plate, pipe, shapes, and rod, as well as other metal service center products and services. The role supports outside sales activity and represents the company in a professional, courteous, and timely manner. The representative quotes prices and delivery, processes and expedites orders, assists with developing new accounts, resolves customer complaints, and builds product and market knowledge, including the ability to quote items not listed in the internal pricing system. The stated work hours are 8:00 a.m. to 4:30 p.m. The position is located at 1840 Dornoch Court, San Diego, California. Job accommodations are considered on an individual basis. The role is primarily performed indoors and includes the listed standing, walking, sitting, lifting, carrying, hand-use, reaching, and other physical requirements.
Requirements
- Courteous and professional telephone skills.
- Good verbal and written communication skills and legible handwriting.
- Ability to use a computer to check product availability and prices.
- Previous phone sales experience.
- Self-confidence.
- Willingness to comply with company rules and policies.
- Complete the application fully.
- Pass a pre-employment drug screen.
- Meet the required essential job skills and experience.
- Able to perform the physical requirements listed in the job posting, including required lifting, carrying, repetitive hand use, and reaching.
Nice To Haves
- Good product knowledge of non-ferrous metals.
Responsibilities
- Represent the company in a professional, courteous, and expeditious manner.
- Receive customer inquiries by phone, fax, and email.
- Assist in developing new accounts.
- Quote prices and delivery to customers using the product and pricing knowledge of the Alaskan Team.
- Write, price, process, and expedite orders received.
- Progress in product and market knowledge.
- Receive and resolve customer complaints.
- Develop the ability to quote items not in the internal pricing system.
- Support outside sales activity.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
