Inside Sales Representative

RBGlobal•Austin, TX

About The Position

The Inside Sales Representative qualifies inbound leads and converts them into sales, while also participating in targeted outbound campaigns to help move larger fleets. The role jointly owns quarterly gross transaction value (GTV) goals and post-lead funnel optimization, and contributes to building systems and processes for the inside sales team. It focuses on reducing the lead-to-sale timeline, delivering a strong customer experience, achieving sales prices above liquidation value, and sharing customer feedback with product teams.

Requirements

  • Comfort with negotiation and strong two-way communication skills.
  • High natural optimism and good CRM system hygiene.
  • A pattern of exceeding quota.
  • Enthusiasm for technology tools and the ability to clearly explain how a CRM supports sales processes and outreach.
  • High integrity and a customer-partner mindset focused on delivering a strong customer experience.
  • Personal ownership of customer experience issues and team performance.
  • Willingness to take on tasks of any size and to both contribute hands-on and lead.
  • A focus on increasing performance, outperforming, and achieving success.

Nice To Haves

  • Machine knowledge or industry background; this can be developed over time.
  • Startup experience.

Responsibilities

  • Sell inventory generated by the fleet advisor team and jointly own quarterly GTV goals and post-lead funnel optimization.
  • Reduce the time from lead to sale, targeting less than two weeks.
  • Ensure machine sales go smoothly for buyers, targeting a Net Promoter Score above 8 after three months.
  • Ensure final sales prices do not degrade to reserve, targeting prices above 1.5 times liquidation value.
  • Share product and service feedback with product teams to support continuous improvement.
  • Help build systems and processes for the inside sales team.
  • Qualify inbound leads and convert them into sales.
  • Participate in targeted outbound campaigns to help move larger fleets.
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