Inside Sales Representative
About The Position
The Inside Sales Representative (ISR) is a member of Fortinet’s sales organization who drives growth within an assigned territory. The ISR partners with Field and Inside Sales Account Managers to develop and execute strategies for acquiring new customers and strengthening existing customer relationships. The role collaborates with reseller partners, marketing teams, and channel organizations to identify business opportunities, generate pipeline, and increase revenue. Fortinet describes its culture as results-driven and high-performance, with a fast-paced, collaborative environment that encourages initiative and recognizes success. The company provides onboarding, technical and sales training, and ongoing enablement. The role offers career advancement opportunities within the sales organization, including career development, rewards, and increased responsibility for top performers.
Requirements
- Prior experience as an Inside Sales Representative (ISR), Business Development Representative (BDR), or in a similar sales role.
- Bachelor’s degree or equivalent experience.
- Strong communication and proven relationship-building skills.
- Self-starter who is coachable, adaptable, and growth-driven.
- Proficiency with Salesforce and modern prospecting tools.
- Highly organized, resilient, and results-focused.
- Entrepreneurial mindset and forward-thinking problem-solving.
- Must be authorized to work in the U.S. without sponsorship.
Nice To Haves
- Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field.
- Background in networking, security, and/or public or private cloud.
- 1–3 years of sales or related individual-contributor experience.
- Experience with multi-tier distribution (Channel Sales).
Responsibilities
- Generate new sales opportunities through outbound calls, emails, and social media outreach.
- Qualify leads and set appointments for the sales team, creating a steady flow of high-quality meetings and opportunities.
- Create and track leads, renewals, and deal registrations in Salesforce.com.
- Manage small-scale deals and renewal opportunities throughout the full sales cycle, from pre-sale to post-sale.
- Collaborate with the sales team to strategize outreach and lead qualification.
- Address customer satisfaction issues and requests in a timely manner.
- Assist with customer presentations and demos.
- Meet and exceed sales activity metrics designed to drive productivity and success.
- Align with sales, channel, and partner teams to support company revenue targets.
- Execute the role professionally and in alignment with Fortinet’s core values.
Benefits
- Comprehensive onboarding.
- Continuous technical and sales training.
- Ongoing enablement.
- Career advancement opportunities, including career development, rewards, and increased responsibility for top performers.
