Inside Sales Representative

ENCON Equipment•Somerset, KY

11d•Onsite

About The Position

ENCON Equipment is hiring a full-time Inside Sales Representative for its Somerset, Kentucky branch. This is an in-branch, on-site role supporting customers by phone and in person. The representative helps customers select equipment, prepares quotes and rental documents, coordinates rental activity, follows up on sales opportunities, and contributes to branch revenue and customer retention. The role works closely with dispatch, service, and operations and maintains accurate customer, rental, and inventory records, including activity tracked in the CRM. Equipment knowledge can be learned on the job. ENCON describes itself as a fast-growing equipment rental company that invests in its team, equipment, technology, and facilities, and offers opportunities for career advancement.

Requirements

Communicate well and interact effectively with people.
Be comfortable speaking with customers in person and over the phone.
Be willing to make outbound calls.
Follow up and follow through on commitments.
Stay organized in a busy environment and pay attention to detail.
Take ownership, solve problems, and be dependable.
Work well with the rest of the branch.
Be motivated to improve and take on more responsibility.

Nice To Haves

Experience in inside sales, B2B sales, equipment rental, construction, or customer service.

Responsibilities

Work on-site at the Somerset, Kentucky branch every day.
Handle inbound sales calls and assist walk-in customers.
Help customers choose equipment appropriate for their jobs.
Prepare quotes, reservations, and rental contracts.
Follow up on open quotes and work to convert them into rentals.
Make outbound calls to previous, inactive, and prospective customers.
Identify opportunities to rent additional equipment or attachments.
Build relationships with contractors, businesses, and crews throughout the Louisville market.
Coordinate with dispatch, service, and operations to keep rentals moving.
Maintain accurate customer, rental, and inventory information.
Track customer activity and opportunities in the CRM.
Help grow branch revenue and encourage customers to return.