Inside Sales Representative

Sunstate Equipment Co., LLC • Conley, GA

14d • $24 - $31 • Onsite

About The Position

The Inside Sales Representative (ISR) generates revenue, builds customer relationships, and ensures rental transactions are executed accurately. The ISR proactively identifies customer needs, recommends equipment solutions, opens new accounts, and supports Sunstate’s growth strategy. The role follows a structured competency framework and is designed to develop future Outside Sales and Operational leaders.

The position is based at 4460 Moreland Ave., Conley, GA 30288. The typical schedule is Monday through Friday, 7 a.m. to 5 p.m.; the role is overtime eligible. Pay starts at $24 to $31 per hour, dependent on experience, with a quarterly performance bonus. Hiring is immediate and employees are paid weekly.

Sunstate highlights a $200 annual work boot allowance, free rental of its equipment, free prescription safety glasses, a “My Holiday” benefit for celebrating a personally meaningful holiday without using PTO, and a vacation overtime averaging benefit. The company also describes a broader benefits package and a close-knit workplace culture that values employee input, development, and advancement from within.

Requirements

• Strong interpersonal skills and ability to build rapport quickly with customers and teammates.
• Ability to ask thoughtful questions, listen actively, and identify customer needs.
• Interest in sales, account management, or customer success, with willingness to learn and grow.
• Confident communication skills and comfort engaging customers by phone and in person.
• Attention to detail and ability to process information accurately and follow procedures.
• Organization and ability to manage multiple tasks, requests, and follow-ups in a fast-paced environment.
• Self-starter who takes initiative, follows through on commitments, and seeks feedback to improve.
• Adaptability and resilience, including maintaining a positive approach amid challenges or changing priorities.
• Technology aptitude and ability to learn systems such as Salesforce and RentalMan (AS400).
• Proficiency in Microsoft Office, including Outlook, Excel, and Teams.

Nice To Haves

• Associate or bachelor’s degree preferred, particularly in business, communications, or a related field.
• Familiarity with DOT guidelines related to equipment transport.

Responsibilities

• Engage customers to uncover needs, recommend rental solutions, and expand orders through suggestive selling.
• Open new accounts and increase revenue per transaction.
• Help customers select equipment based on job-site needs and Sunstate’s fleet offerings.
• Participate in local sales campaigns and seasonal equipment promotions.
• Make outbound calls and follow up on leads to generate revenue and document leads in Salesforce.
• Respond promptly and professionally to customer inquiries; support walk-in customers and phone calls as a first point of contact.
• Resolve service or rental issues promptly and empathetically, and coordinate with internal teams to ensure timely customer communication.
• Execute the rental cycle, including reservations, contracts, deliveries, returns, and adjustments.
• Process orders accurately, collect documentation, and enter information into RentalMan (AS400).
• Maintain accurate data in RentalMan and Salesforce.
• Review open contracts daily to support timely billing and resolution of damage or dispute issues.
• Apply basic awareness of DOT-related regulations when supporting dispatch coordination or equipment delivery planning.
• Partner with Dispatch, Yard, Service, and Outside Sales Representatives to meet customer expectations.
• Communicate special requests, deadlines, and changes across teams; share qualified leads and maintain real-time communication.
• Balance competing customer demands, manage priorities, follow through on commitments, and remain composed and adaptable during busy periods.

Benefits

• $200 annual work boot allowance.
• Free rental of any company equipment.
• Free prescription safety glasses.
• “My Holiday” benefit to celebrate a personally meaningful holiday without using PTO.
• Vacation overtime averaging benefit that pays overtime while on vacation.
• Quarterly performance bonus.
• Baby Bonding benefit.
• Discounts on items and services including movie tickets and cell phone bills.
• Robust overall benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed