Inside Sales Representative (7203)

ABC Supply Interiors, formerly L&W Supply • Houston, TX

12d

About The Position

ABC Supply Interiors is a specialty distributor of drywall, ceiling tiles, steel framing, and other building materials for commercial and residential contractors. The Inside Sales Representative assists customers as they select and purchase materials for building projects, providing customer service and building-material expertise from initial contact through completion of the sale.

The role includes recommending products and solutions, supporting sales and merchandising strategies, coordinating deliveries and pickups, maintaining inventory, processing payments, and resolving service concerns. The position also involves communicating with customers in person, by phone, and by email, and building lasting customer relationships.

Requirements

• Excellent communication and interpersonal skills.
• Solid time-management and prioritization skills.
• Basic computer skills.
• Positive attitude and ability to work as a team player.
• Detail-oriented and service-oriented.

Nice To Haves

• 1–2 years’ experience with interior building products is preferred.

Responsibilities

• Assist customers in developing ABC Supply Interiors solutions to meet their needs.
• Discuss product and service features and benefits.
• Build rapport with new customers and nurture relationships with long-term customers.
• Solicit customer feedback on products and services.
• Coordinate delivery requests to support efficiency and customer satisfaction.
• Assist with developing the branch sales plan and strategy.
• Assist with designing and executing the merchandising strategy.
• Determine customer needs and recommend appropriate products and solutions, including up-selling additional products and supplies.
• Answer incoming phone calls and emails and assist customers in a timely manner.
• Accept payments and apply them to the appropriate customer accounts.
• Arrange customer product pickups with the warehouse.
• Reorder products to keep store and warehouse shelves well stocked.
• Address and resolve service concerns.

Benefits

• Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
• 401(k) with generous company match, eligible after 60 days and immediately vested.
• Employer-paid employee assistance program.
• Employer-paid short-term and long-term disability.
• Employer-paid life insurance.
• Flexible spending account.
• Paid vacation.
• Paid sick days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed