Inside Sales Representative
About The Position
Bron Tapes is a distributor of pressure-sensitive tape and adhesive products, founded in Denver in 1977, with locations in Arizona, Texas, Nevada, Colorado, and Georgia. The Inside Sales Representative maintains relationships with existing customers, supports customer satisfaction, and helps ensure seamless transitions between inside and outside sales teams. The role calls for strong communication, organization, and a commitment to customer service. This is an onsite position in Las Vegas, Nevada, open until filled. The representative makes outbound calls to introduce and grow the business, responds to customer inquiries, resolves issues, identifies upselling and cross-selling opportunities, and prepares quotes and product information. The role also supports customer-specific documents in coordination with Marketing and Sales Management, tracks activity in CRM tools, collaborates with the Outside Sales Team on account transitions, and learns Bron Tapes products and applications. Other duties may be assigned. Compensation is $24.00–$29.00 per hour, plus performance incentives. Bron Tapes offers a full benefits package after 30 days of employment; 401(k) matching is available after 60 days.
Requirements
- At least one year of Inside Sales experience.
- Comfort with phone and virtual communication.
- Ability to handle multiple priorities in a fast-paced environment.
- Team-oriented and collaborative approach.
- Excellent interpersonal, verbal, and written communication skills.
- Quick, efficient computer skills and strong multitasking abilities.
- Willingness to learn and grow.
Nice To Haves
- Bachelor's degree preferred but not required.
- Microsoft Office experience preferred.
- CRM experience preferred.
Responsibilities
- Make a high volume of outbound phone calls to introduce and grow the business.
- Respond promptly to customer inquiries, resolve issues, and maintain customer satisfaction.
- Identify opportunities to upsell or cross-sell based on customer needs.
- Prepare and deliver quotes and product information to customers.
- Collaborate with Marketing and Sales Management on customer-specific document requests, such as private-label documents and sell sheets.
- Track and manage sales activities in CRM tools, maintaining accurate and up-to-date records.
- Work with the Outside Sales Team on account transitions and continuity of service.
- Learn the Bron Tapes product catalog and tape applications.
- Perform other duties as assigned.
Benefits
- Full benefits package after 30 days of employment.
- 401(k) with matching after 60 days of employment.
- Medical insurance through Cigna Healthcare.
- Dental insurance through Cigna Healthcare.
- Vision insurance through Cigna Healthcare.
- Flexible Spending Accounts.
- Short- and long-term disability insurance.
- Life insurance.
- Employee Assistance Program (EAP).
- Guardian plans, including accident, legal, identity theft, critical illness, and hospital indemnity coverage.
- Paid vacation and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
