Inside Sales Representative

Tri - Lift Industries Inc.•Greensboro, NC
•$40,000 - $45,000

About The Position

Tri-Lift Industries is hiring an Inside Sales Representative (ISR) to grow revenue and the company’s reputation while helping customers improve their profitability. The ISR takes ownership of the company’s efforts in an assigned geographic area and serves as a consultant to customers, offering solutions and contributing to a strong customer-service experience and the success of other departments. The role includes sales activity with current and prospective customers, account development, quoting, CRM documentation, and achieving assigned sales quotas. The first 90 days focus heavily on learning company processes, products, systems, and the territory. The typical schedule is Monday through Friday, 8 a.m. to 5 p.m., or as needed.

Requirements

  • A four-year college degree with a high level of business acumen, or equivalent experience.
  • Ability to build a schedule and adhere to it, with a documented CRM plan that supports communication, visibility, and accountability.
  • Proven ability to execute a solutions sales process, develop new relationships, build account relationships, and consistently achieve or exceed sales goals and business results.
  • Ability to understand and practice a consultative sales approach.
  • Effective communication skills for dealing with internal and external customers.
  • Good knowledge and use of Outlook, PowerPoint, and Excel.
  • Ability to pass a pre-employment drug test and background check.

Nice To Haves

  • Strong knowledge of the material handling industry.
  • Experience using customer relationship management (CRM) tools.

Responsibilities

  • Make 20–30 daily calls to current customers in the assigned territory to follow up on previous sales, set up new accounts, gather account information, and update the CRM with contact information.
  • Make 40 daily prospecting calls to potential new customers to introduce yourself, gather account information, schedule appointments, and generate quotes.
  • Use the CRM daily to plan a schedule days or weeks in advance and document customer communication.
  • Achieve assigned lead and sold quotas for target customers, competitive accounts, and non-users.
  • Market and sell all equipment and services offered by the company.
  • Create new accounts and maintain existing customer accounts.
  • Record, track, and report sales activities and customer and competitive information accurately and on time using approved sales automation tools such as the CRM.
  • Develop and present customer proposals to support sales of equipment and aftermarket services.
  • Execute sales contacts in accordance with customer-marketing direction, campaign requirements, sales leads, and other sales execution requirements.
  • Complete assigned training, certification, and personal development requirements.
  • Participate in sales training and meetings.

Benefits

  • Competitive compensation and paid time off.
  • Extensive hands-on product training.
  • Company vehicle allowance and gas card.
  • Cell phone and laptop.
  • 401(k) plan with a 4% company match.
  • Medical, dental, and vision insurance.
  • Company-paid short- and long-term disability insurance.
  • Company-paid life insurance, with additional purchase options.
  • Company-paid holidays.
  • Commission and performance-based incentive rewards.
  • Company clothing.
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