Inside Sales Representative

Avnet • Richardson, TX

13d • Hybrid

About The Position

The Inside Sales Representative combines inside sales and customer service with technical and systems knowledge to sell products, services, and solutions to new and existing customers. The role uses inbound and outbound communications, including telephone, email, fax, and portals, to develop and manage customer relationships, promote Avnet’s offerings, identify sales opportunities, and support revenue, profit, market share, and supplier margin goals.

The position requires working independently with minimal supervision, applying knowledge of assigned products or solutions, and coordinating with internal teams and suppliers to meet customer needs throughout the sales process. The representative may occasionally travel to customer sites or attend training, including overnight travel.

Requirements

• High school diploma or equivalent.
• Typically, a minimum of two years of related experience.
• Thorough knowledge of solutions or assigned products in a specific brand.
• Ability to identify new qualified customers for Avnet’s portfolio of smaller and less complex accounts.
• Intermediate knowledge of systems such as SAP, ERP, and order management.
• Working knowledge of Excel, including problem solving, formulas, analysis, formatting, and data manipulation.
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx.

Responsibilities

• Deliver solutions or identify opportunities that support a positive customer experience, using independent judgment and sales methodology.
• Initiate and respond to sales inquiries from prospective and existing customers to promote products, services, and capabilities.
• Respond promptly and accurately to customer information requests.
• Monitor and follow up on sales activities from initial contact through order fulfillment to meet or exceed customer requirements.
• Maintain and expand sales with existing accounts through strong customer service and knowledge of customer needs, markets, and projects.
• Coordinate sales efforts and strategies with internal resources, including product, materials, field sales, and suppliers.
• Communicate current product information and provide accurate pricing, quotes, and input on products and final solutions.
• Coordinate customer requirements related to inventory, delivery lead times, and unit prices.
• Perform other duties as assigned.

Benefits

• Generous paid time off
• 401(k) and pension plan
• Paid holidays
• Family support, including paid leave, surrogacy, and adoption
• Medical, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Health savings account and flexible spending account
• Education assistance
• Employee development resources
• Employee wellness, leadership development, and mentorship programs
• Flexible working arrangements
• Opportunities to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED