Inside Sales Representative

Ferguson Enterprises•Nashville, TN

24d

About The Position

Ferguson is seeking a motivated, detail-oriented Inside Sales Representative to support sales and customer service in the utility market segment. Based in Nashville, the role prepares pricing proposals and quotations, supports sales opportunities, and provides product and technical information to outside sales representatives. The representative works with customers and internal teams to support communication, order fulfillment, issue resolution, and the Order-to-Invoice cycle while upholding quality standards and company policies.

Requirements

1 to 3 years of experience in sales support, customer service, or a related role.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills.

Nice To Haves

Experience in construction, a showroom, or building supplies.
Experience in a target-driven sales environment.
Project management experience.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
Develop and maintain customer documentation outlining product information and solution details.
Coordinate between customers and internal teams to ensure effective communication, timely order fulfillment, and resolution of technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
Comply with company policies, including Health, Safety, and Environmental requirements.
Maintain regular, reliable attendance and complete other duties as assigned.