Inside Sales Representative
About The Position
Power Temp Systems is seeking a motivated, customer-focused Inside Sales Representative to join its Houston team. The role supports customers with electrical power distribution products and solutions by building customer relationships, identifying sales opportunities, preparing quotes, processing orders, and coordinating with internal teams to support order fulfillment. The position is onsite at the Houston, Texas facility and is primarily office-based, with occasional interaction with warehouse and inventory operations. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with overtime as needed and minimal travel.
Requirements
- At least 2 years of inside sales experience.
- Strong customer service, communication, and relationship-building skills.
- Experience preparing quotes, processing orders, and managing customer accounts.
- Ability to identify sales opportunities and develop customer relationships over the phone.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Strong organizational and time management skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to collaborate effectively with sales, purchasing, operations, and warehouse teams.
- Strong problem-solving skills and a proactive approach to customer service.
Nice To Haves
- Previous inside sales experience in electrical equipment, power distribution, industrial manufacturing, or related industries.
- Familiarity with electrical power distribution equipment, transfer switches, switchgear, generator docking stations, or related products.
- Experience working with vendors, inventory systems, and order management software.
- Experience using P21 or similar ERP systems.
- Knowledge of industrial equipment, product specifications, and purchasing processes.
Responsibilities
- Respond to incoming customer inquiries and provide customer service.
- Identify customer needs and recommend appropriate products and power distribution solutions.
- Prepare customer quotes, process sales orders, and follow up on sales opportunities.
- Contact prospective and existing customers to generate business and strengthen relationships.
- Support outside sales representatives with customer communications, pricing, product information, and order coordination.
- Build and maintain relationships with customers, vendors, and internal departments.
- Coordinate with Purchasing to verify product availability, pricing, and lead times.
- Work with Shipping and Receiving to ensure timely and accurate order fulfillment.
- Maintain accurate customer records, sales documentation, and reports.
- Assist with inventory management and product availability inquiries.
- Resolve customer concerns professionally and efficiently.
- Stay informed about company products, services, and industry developments.
- Assist with project coordination and other sales-related responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
