Inside Sales Representative

Sonepar

11d • Onsite

About The Position

The Inside Sales Representative will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customer’s counter buying experience including sales, support, quotations, and service. This position requires the full understanding and active participation in fulfilling the mission of the organization. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan.

Requirements

• Post-secondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience.
• Previous sales experience in the electrical industry.
• Knowledge of Electrical, Automation and Instrumentation products.
• Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders.
• Ability to handle difficult situations with diplomacy and respect.
• Ability to set and attain goals clearly and effectively.
• Detail oriented with superior organizational skills.
• Ability to maintain confidentiality of proprietary and sensitive business information.
• Self-motivated with the ability to manage multiple priorities and meet deadlines.
• Strong computer skills, including ability to work with Microsoft Outlook, Word & Excel.

Responsibilities

• Answer and respond to customer’s requests including product, pricing, and delivery inquiries.
• Prepare sales quotations, RMAs and provide detailed information required by the customer that will assist with the sales process.
• Prompt resolution to all customer service related inquiries.
• Assist and support the co-ordination of special events and promotions.
• Assist in identifying sales opportunities within the assigned geographical area.
• Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome.
• Promote and represent Electrozad Supply through the local business community and industry associations when required i.e. OEL, MESH, etc.
• Promote positive relations with customers and vendors.
• Other duties as required by the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees