Inside Sales Representative

Mactac North America • Stow, OH

5d • Hybrid

About The Position

If you're energized by connecting with customers and uncovering new business opportunities, this position is for you! This position can be located in our corporate offices in either Stow, Ohio or Troy, Ohio. The Inside Sales representative plays a key role in driving the success of Mactac's Roll Label business. In this dynamic role, you'll use phone and computer‑based selling to grow sales, strengthen customer relationships, and help shape strategic plans alongside the Sales Manager. This is a great opportunity for someone who loves building rapport, solving problems, and making a real impact every day.

Requirements

• High School diploma or GED required.
• Minimum of 3 years prior business to business (B2B) sales experience is required.
• Proficient with CRM and sale software (i.e. Microsoft Dynamics, Salesforce, ACT).
• Highly motivated with the ability to work both independently and within a team environment.
• Proficient with Microsoft Office software.
• Ability to communicate effectively, both in writing and verbally, with people of various educational and technical backgrounds, both inside and outside the company.
• Capable of influencing others while maintaining positive interactions.

Nice To Haves

• Bachelor's degree in a Business, Marketing, Communications or a related discipline preferred.
• Prior experience in customer service, account management, inside/outside sales, or product support is desirable.
• Familiarity with pressure-sensitive industry, terminology and manufacturing processes preferred but not required.

Responsibilities

• Partnering with the Sales Manager and Outside Sales Representative teammates to define account-specific sales strategies and call objectives.
• Achieving territory sales and profit goals by nurturing existing customer relationships and proactively identifying new opportunities.
• Conducting a designated number of proactive sales calls to grow business within current and prospective accounts.
• Preparing annual territory sales plans and supporting the development of profitable corporate contracts.
• Establishing, maintaining, and growing professional relationships with customers, OEM partners, and key decision-makers.
• Delivering customer presentations virtually via Microsoft Teams or in person.
• Communicating product changes, pricing updates, and competitive intelligence in a timely manner.
• Participating in trade shows and sales meetings to support customer engagement and brand representation.
• Maintaining accurate account information, activity, and strategies in the CRM system.
• Preparing reports accurately and on time, as assigned.
• Assisting management with sales forecasting and providing timely updates on account changes.
• Developing expert knowledge of assigned Mactac products and their applications.
• Troubleshooting minor issues and engaging Technical Service when necessary.
• Collaborating with Marketing, Supply Chain, Logistics, and Customer Service teams to support pricing, product availability, and customer needs.
• Representing Mactac professionally as a preferred supplier of pressure-sensitive materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED