Inside

Radwell International•Willingboro Township, NJ

3d•$60,000 - $100,000

About The Position

The Inside Sales Representative uses Salesforce to provide sales and customer support, respond to customer inquiries, and manage sales leads originating primarily from telephone inquiries. The position operates Monday through Friday, 8 a.m. to 5 p.m. Representatives are eligible for commission after successfully completing an introductory 90-day period. The posting lists average earnings of $60,000–$80,000 in year one and $80,000–$100,000 in year two; it does not specify a salary range in the salary-range section. Performance is evaluated using sales productivity, items processed and followed up, related activity, and customer satisfaction feedback. Reviews include an introductory review at approximately 80 days, brief monthly written reviews, and a formal annual review.

Requirements

Understand the sales cycle and be able to learn and understand the Radwell International sales cycle.
Strong computer skills and ability to learn and use Radwell computer systems in an automated work environment.
Computer proficiency, including email, internet, Microsoft Office, and other computer tools.
Ability to multitask and work at a fast pace.
Attention to detail and problem-solving ability.
Good communication skills and ability to sell.

Nice To Haves

Previous sales or customer service experience in a related environment, or a college degree, is preferred.

Responsibilities

Respond to customer inquiries by phone, email, or other means.
Manage sales opportunities for all products and perform the sales tasks needed to convert opportunities into billable sales.
Source new products from manufacturers not regularly supplied by Radwell and negotiate the best purchase price.
Check inventory and fulfill orders from available inventory when possible.
Communicate with customers by phone and email in a timely, efficient, and professional manner.
Promote and maintain customer satisfaction, as measured by surveys, feedback, and other means.
Enter quotations and orders into sales order processing systems, ensuring accurate sales, delivery, payment-term, and other order information; confirm orders with customers and perform necessary follow-up and order cleanup.
Meet minimum daily standards for quotations and other sales output.
Create new customer records and capture complete, accurate information for new and existing customers.
Coordinate with Radwell departments to meet customer commitments.
Maintain product and pricing information in Pricetool and other business systems; create part numbers as needed and maintain the product sourcing database.
Assist with business-system database cleanup and ongoing maintenance.
Proactively develop new business through outbound customer calls and other means.