Inside Sales Representative

Fortra•US-TEXAS, TX

28d

About The Position

The Inside Sales Representative supports the growth of Fortra’s customer base by prospecting target accounts and using Account Based Strategy (ABS) tools. The role follows up on outbound campaigns that generate prospects for Account Representatives and Account Executives. As a senior member of the Business Development team, the representative also mentors and trains newly promoted Inside Sales Representatives. The position involves identifying and qualifying business opportunities, initiating calls to develop customer relationships and understand needs, and guiding prospects through the sales process. The representative works with internal and external stakeholders, maintains customer communications in the CRM, contributes to prospecting strategy, and achieves an annual quota. Compensation is a $52,000 USD base salary plus commission. This is a full-time, exempt position.

Requirements

Bachelor’s degree, preferably in business, sales, or marketing.
Demonstrated ability to learn technical components of software products.
Demonstrated ability to prospect solutions to potential customers, research targeted customers, position solutions, and pass qualified leads to Account Representatives.
Confident and positive attitude when dealing with complex organizations and processes.
High degree of customer focus and relationship orientation.
Strong influence management and ability to collaborate with stakeholders.
Excellent verbal and written communication skills.
Strong presentation skills.
Strong organization and time-management skills.
Proven record of consistently exceeding corporate objectives and quotas.
Self-motivated, results-driven, and able to work with minimal direction.

Responsibilities

Identify and qualify business opportunities by prospecting target accounts and using ABS tools.
Follow up on outbound campaigns that provide prospective customers for Account Representatives and Account Executives.
Initiate telephone calls to develop relationships, identify problems, and propose Fortra software and services.
Guide prospects through the sales process by identifying needs, positioning solutions, scheduling and participating in demonstrations, and qualifying prospects.
Communicate customer demand and trends internally.
Develop and maintain strong relationships with internal staff and external customers.
Document customer communications, calls, and results in the CRM and report metrics to management as required.
Prioritize and manage multiple tasks in support of company goals and objectives.
Provide cross-sell referrals to other business areas.
Mentor new Inside Sales Representatives and help them acclimate to the team and company.
Contribute ideas on prospecting, processes, and efficiencies.
Lead prospecting strategy, collaborating with marketing and other resources on messaging, email content, and reporting.
Attend trade shows to generate leads as needed.
Achieve the annual quota according to predetermined plans.
Perform other responsibilities as assigned.