Inside Sales Representative
Chapel Steel Corp.•Portland, OR
About The Position
The Inside Sales Representative is responsible for growing new and assigned customer accounts within an assigned territory by promoting product lines and pursuing sales opportunities. The role focuses on profitable sales growth and guiding customers through the purchase of metal products. The representative generates value-added business, introduces products to established clients, and helps resolve customer concerns in coordination with Account Representatives and the Sales Manager. The position requires an understanding of sales, customer relations, steel fabrication, and safety.
Requirements
- Bachelor’s degree or equivalent work-related experience preferred.
- Exceptional time-management skills.
- Excellent phone presentation skills.
- Good computer and analytical skills.
- Excellent interpersonal and communication skills.
- Ability to learn and get up to speed quickly.
- Ability to adapt to a rapidly evolving market.
- Proven track record of prospecting.
- Self-starter with high motivation.
- Ability to work well with minimal supervision in a fast-paced environment.
- Ability to prioritize work and manage numerous tasks.
- Strong mathematical ability.
- Ability to resolve customer concerns expeditiously and tactfully.
Nice To Haves
- Proven track record of cold calling.
- Sales skills and experience.
- Previous steel sales experience.
Responsibilities
- Prospect new customers and accounts.
- Welcome customers and identify their needs.
- Sell to existing and new accounts by phone.
- Monitor inventory to ensure products are in stock.
- Meet or exceed sales goals.
- Handle a large volume of calls.
- Enter and process customer orders.
- Execute sales cancellations or order changes and communicate them to affected internal departments.
- Monitor, analyze, and communicate sales data to contribute to production service scheduling.
- Explain product benefits to prospective customers by telephone in relation to their needs.
- Resolve customer service issues as needed.
- Offer value-added services and just-in-time programs to help meet goals.
- Prepare quotes and enter orders based on customer requirements.
- Maintain a high level of professionalism.
- Follow up with customers regarding quotations and make outbound calls to generate additional inquiries.
