Inside Sales Representative
About The Position
Dialight is a world leader in LED industrial lighting technology, serving industrial customers in demanding environments. The Inside Sales Representative manages inbound sales activities, builds relationships with distributors and end users, and occasionally performs outside sales activities such as site visits, customer meetings, and industry events. The role combines customer-focused sales work with technical support to help customers identify appropriate LED lighting products for industrial and hazardous environments. The position works with channel partners and internal engineering and production teams to prepare proposals, manage orders, and support timely delivery. Customer visits are within the Houston and Gulf Coast region as needed, with less than 10% travel.
Requirements
- 2–5 years of experience in inside or outside sales, preferably in LED lighting, electrical, or industrial product industries.
- Excellent communication, relationship-building, and problem-solving skills.
- Strong organizational abilities and attention to detail.
- Proficiency in CRM software, such as Salesforce or HubSpot, and Microsoft Office.
- Ability to work independently and collaboratively; must be a self-starter.
Nice To Haves
- Familiarity with hazardous location classifications, including Class I, Division 1 and 2, ATEX, and IECEx.
- Previous sales training such as strategic selling, professional selling, Sandler, or SPIN selling.
Responsibilities
- Assist in closing sales with qualified leads, generating new business, and meeting client needs.
- Encourage potential clients to purchase products and negotiate the best possible deal.
- Build relationships with existing distributor and end-user clients through calls, email, and other communications.
- Use CRM software to maintain current information about sales opportunities and customers.
- Track sales-cycle progress and sales performance monthly, quarterly, and weekly to monitor customer acquisition goals and metrics.
- Understand client needs and offer appropriate solutions and support.
- Research potential leads through business directories, web searches, digital resources, and Industrial Info Resource software.
- Qualify leads from digital campaigns, conferences, references, and trade shows.
- Create and maintain prospect and customer databases.
- Present and deliver information to potential clients and answer their questions and follow-up inquiries.
- Work with the sales team and channel partners to build pipelines and close sales.
- Serve as the primary contact for inbound inquiries, quotations, and order management.
- Identify appropriate LED lighting products for customers in hazardous and industrial environments.
- Work with channel partners, electrical distributors, EPC firms, and end users.
- Prepare proposals, pricing, and technical documentation.
- Coordinate with engineering and production teams to ensure order accuracy and on-time delivery.
- Maintain CRM data and provide regular sales pipeline updates.
- Conduct customer visits in the Houston and Gulf Coast region as needed.
- Attend trade shows, training sessions, and industry events to promote the brand and products.
- Provide on-site product presentations and project support to key accounts as needed.
- Gather market insights and feedback to inform product development and marketing strategies.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
