Inside Sales Representative

Ferguson Enterprises•Augusta, GA
•Onsite

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative for its onsite team in Augusta, Georgia. The role supports sales in the utility market segment by preparing pricing proposals and quotations, assisting with sales opportunities, and providing product and technical information to outside sales representatives. It also coordinates customer communication, order fulfillment, and resolution of technical or service issues while supporting the full Order-to-Invoice cycle and maintaining quality and policy compliance. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The pay range is $18.71 to $29.92 per hour, and the role is eligible for a bonus or incentive plan.

Requirements

  • 1 to 3 years of experience in a sales support, customer service, or related role.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills.

Nice To Haves

  • Experience in a target-driven sales environment.
  • Experience in project management.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives to support sales in the utility market segment.
  • Develop and maintain customer documentation outlining product information and solution details.
  • Act as a liaison between customers and internal teams to ensure effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle.
  • Uphold quality standards and manage corrective actions and field quality reports.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan eligibility
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