Inside Sales Representative

Orepac Holding Company • Ontario, CA

21d • $21 - $24 • Onsite

About The Position

The Inside Sales & Procurement Representative manages select new and existing Factory Built accounts from the office, working with Outside Sales Representatives and branches to maintain and grow business in the Factory Built channel. The role also handles replenishment and inventory management for designated product lines, negotiates pricing, and supplies products to meet Factory Built customer needs. The representative takes an active role in training and educating branches on assigned products, services, and channel-specific strategies.

The position reports to the Sales Manager and is based at the Ontario, California branch. The regular schedule is Monday through Friday on the day shift, at 40 hours per week, with overtime as needed. The role requires travel throughout the assigned territory at least 25% of the time and work both in a professional office environment and onsite in the construction field.

Requirements

• At least 3 years of sales or customer service experience; building materials experience and knowledge of composites are preferred.
• Ability to travel throughout the assigned territory at least 25% of the time.
• Strong customer-service orientation and excellent telephone manner.
• Ability to work in a fast-paced, self-directed environment and demonstrate high ethical standards.
• Reasoned decision-making, problem-resolution, and creative-thinking skills.
• Proficiency with personal computers and aptitude for technical applications.
• Excellent time-management and organizational skills.
• Aptitude to develop knowledge of the industry within a given market.
• Ability to build strong interpersonal working relationships and work as part of a team.
• Ability to read, analyze, and interpret general business periodicals, safety rules, professional journals, and technical procedures.
• Ability to speak effectively before groups of customers and/or employees.
• Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
• Any combination of education, training, or experience demonstrating the ability to perform the duties may substitute for stated education and/or experience requirements.

Nice To Haves

• Knowledge of building materials, especially doors.
• Bachelor’s degree preferred but not required.

Responsibilities

• Maintain and grow relationships with new and assigned customer accounts.
• Develop and maintain thorough knowledge of OrePac’s pricing structure and services.
• Follow up on generated quotes to ensure customer service and identify opportunities to earn new business.
• Introduce and demonstrate new products, services, and developments to new and established accounts as needed.
• Participate in training sessions, meetings, skill-building activities, and professional development.
• Process cancellations or changes to quotes and sales orders, communicating changes to appropriate departments.
• Process customer quotes, orders, and return material authorizations (RMAs) as needed.
• Coordinate and resolve customer concerns, including delivery errors, short shipments, and damaged-product returns.
• Demonstrate thorough product knowledge in communications and provide technical product information to internal and external parties.
• Create and approve purchase orders to replenish assigned products based on historical trends, current demand, and sales forecasts.
• Communicate proactively with branches about purchase-order status, products, and supply matters.
• Monitor the competitive landscape and communicate OrePac’s value proposition using available marketing resources, product offerings, and sales strategies.
• Assess customers’ wholesale inventory needs and offer channel-specific solutions to increase their business with OrePac.
• Support customer sales needs with educational presentations, product education, literature, marketing supplies, samples, and price pages.
• Develop productive working relationships with staff and office support personnel at customer locations and OrePac branches, and assist with their training and development when possible.
• Report incidents and accidents promptly, maintain a safe work area, report or correct unsafe conditions when possible, and help reduce workplace hazards.
• Operate vehicles safely and lawfully during employment, comply with drug-testing procedures, and follow personal protective equipment policies.

Benefits

• Competitive compensation based on experience and opportunities for quarterly and annual performance bonuses based on branch, company, and employee performance.
• Annual performance reviews with opportunities for pay increases.
• Medical, dental, and vision insurance, up to 70% paid by OrePac.
• Free Informed Health Line and Health Advocates.
• Health Spending Account with up to a $1,000 annual OrePac contribution.
• Flexible Spending Account available.
• Free Employee Assistance Program.
• Free life and long-term disability insurance.
• Accident, Hospital Indemnity, and Critical Illness plans available.
• 401(k) with up to a 3% OrePac contribution.
• 80 hours of PTO accrued in year one and 120 hours accrued annually after year one.
• 40 hours of paid sick time annually.
• Seven paid holidays annually.
• Free gym membership.
• Employee discount.
• Mileage and business-use reimbursement.
• Cell phone provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed