Inside Sales Representative

Tri - Lift Industries Inc.•Charlotte, NC
•$40,000 - $45,000

About The Position

Tri-Lift Industries, Inc., a third-generation family business and material handling equipment and solutions provider, is hiring an Inside Sales Representative (ISR). The ISR takes ownership of the company’s sales efforts in an assigned geographic area and helps grow revenue and the company’s reputation while supporting customers’ profitability. The role acts as a consultant to clients, offering solutions and creating a strong customer service experience while contributing to success across departments. The position involves managing existing customer relationships, prospecting for new accounts, marketing the company’s equipment and services, preparing and presenting proposals, and meeting assigned sales quotas. The ISR uses CRM and other approved sales automation tools to plan activities, maintain account information, and report sales and customer information. The first 90 days focus heavily on learning company processes, products, systems, and territory. Tri-Lift provides product training, sales training, incentive-based rewards, and a career path for successful performers. The typical schedule is Monday through Friday, 8 a.m. to 5 p.m., or as needed. The stated salary is $40,000–$45,000 per year plus commission. Candidates must pass a pre-employment drug test and background check.

Requirements

  • A four-year college degree and a high level of business acumen, or equivalent experience.
  • Ability to use Customer Relationship Management (CRM) tools.
  • Good knowledge and use of Outlook, PowerPoint, and Excel.
  • Effective communication skills for working with internal and external customers.
  • Ability to build and adhere to a schedule, with a documented CRM plan for communication, visibility, and accountability.
  • Demonstrated ability to execute a solutions sales process, develop new relationships, build account relationships, and consistently achieve or exceed sales goals and business results.
  • Ability to understand and practice a consultative sales approach.
  • Must pass a pre-employment drug test and background check.

Nice To Haves

  • Strong knowledge of the material handling industry is preferred but not required.

Responsibilities

  • Make 20–30 daily calls to current customers in the assigned territory to follow up on sales, set up new accounts, gather account information, and update CRM contact information.
  • Make 40 daily prospecting calls to potential customer accounts to introduce the company, gather account information, schedule appointments, and generate quotes.
  • Use the CRM daily to plan a schedule days or weeks in advance and document customer communications and sales activity.
  • Achieve assigned lead and sold quotas among target customers, competitive accounts, and non-users.
  • Market and sell the company’s equipment and services.
  • Create new accounts and maintain the existing account base.
  • Record, track, and report sales activities and customer and competitive information accurately and promptly using approved sales automation tools, including CRM.
  • Develop and present proposals to customers to support sales of equipment and aftermarket services.
  • Execute sales contacts according to campaign requirements, sales leads, and other direction from customer marketing and the Corporate Sales Manager.
  • Complete assigned training, certification, and personal development requirements.
  • Participate in sales training and meetings.

Benefits

  • Competitive compensation and paid time off.
  • Extensive hands-on and product training.
  • Company vehicle allowance and gas card.
  • Cell phone and laptop.
  • 401(k) plan with 4% company match.
  • Medical, dental, and vision insurance.
  • Company-paid short- and long-term disability insurance.
  • Company-paid life insurance, with additional purchase options.
  • Company-paid holidays.
  • Commission and incentive-based rewards tied to performance.
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