Inside Sales Representative

SBP Careers • Orlando, FL

6d

About The Position

Specialty Building Products (SBP), a leading distributor of specialty building products in North America, is seeking an Inside Sales Representative to join its values-based organization. SBP operates under several brands and serves customers across the United States and Canada. The role supports new and established customers by responding to sales inquiries, providing product and distribution-service information, and coordinating with Outside Sales. The company describes itself as a people-first organization focused on employee growth, strong culture, and serving its communities.

Requirements

• High school diploma.
• Two to four years of sales experience.
• Excellent communication skills, including a service-oriented telephone manner.
• Understanding of business and selling principles, with negotiation skills.
• Computer literacy, including Microsoft Word, Excel, and Outlook.
• Strong organizational and administrative skills.
• Self-starter who is proactive and able to take initiative.
• Basic math and analytical skills.

Nice To Haves

• Two-year degree preferred.
• Building industry experience preferred.

Responsibilities

• Handle incoming and outgoing calls about sales inquiries from new and established customers.
• Provide pricing, product availability, and information about products and distribution services.
• Coordinate with Outside Sales to execute strategic plans.
• Respond to customer inquiries about product selection, order placement, pricing and quotations, complaints, and delivery scheduling.
• Follow up with customers to ensure their needs are met.
• Inform customers of unit pricing, shipping dates, anticipated delays, and other requested information.
• Stay updated on industry trends, competitor activities, and retail-sector market dynamics.
• Perform other duties as assigned and requested by management.

Benefits

• Medical insurance, available on the first of the month following 30 days of employment.
• Dental insurance, available on the first of the month following 30 days of employment.
• Vision insurance, available on the first of the month following 30 days of employment.
• Company-paid life insurance and disability coverage.
• 401(k) with company match.
• Company-paid time off.
• Paid holidays and floating holidays.
• Additional perks are mentioned but not specified.
• Employee initiatives encourage and incentivize helping fellow employees in need and serving communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED