Inside Sales Representative

R.P. Lumber Company Inc.•Saratoga, WY

4d•$15 - $20•Onsite

About The Position

R.P. Lumber is hiring an Inside Sales Representative for its lumberyard in Saratoga, Wyoming. This on-site showroom role serves contractors and homeowners by helping them select building materials, preparing accurate orders, and keeping the sales floor ready. The representative reports to the Retail Manager and quotes and sells in person, by phone, and by email; operates the register; and supports merchandising and special orders. The role includes assisting customers with product selection, pricing, quotes, orders, deliveries, and installations; following up on orders and resolving service issues; supporting Outside Sales; and developing product knowledge and estimating skills. The representative enters orders and pricing into the BisTrack point-of-sale system, balances the register, assists with credits and returns, and helps with special orders and credit applications or collections when requested. Additional duties include stocking and maintaining merchandising areas, moving merchandise for pickup or delivery, helping prevent theft, and following store safety practices. Depending on products sold, showroom duties may include mixing paint, cutting keys, or cutting glass/Plexiglas. Full-time employees are eligible for the benefits listed in the posting.

Requirements

High school diploma or GED.
Clear communication skills and the ability to listen to customers and contractors.
Comfort with computers and math, and the ability to work in an organized and accurate manner.
Ability to learn BisTrack, Microsoft Word, Microsoft Excel, and related software.
Valid driver’s license and an acceptable driving record.
Ability to work a flexible retail schedule, including weekends and holidays.
Ability to perform essential physical functions with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.

Nice To Haves

Prior sales experience.
Knowledge of building materials, construction, or related equipment.
About one year of related work experience.
Intermediate skill in BisTrack, Word, Excel, or similar systems.

Responsibilities

Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
Follow up on orders, resolve service issues, and involve the Retail or General Manager when needed.
Build relationships with walk-in and contractor customers.
Support Outside Sales with order questions, product information, and pricing.
Learn estimating and material takeoffs for construction projects.
Grow product knowledge across residential, rural, industrial, and commercial building materials.
Enter orders, pricing, and related data in BisTrack so invoices, work orders, and tickets are accurate.
Operate and balance the cash register.
Research credits, returns, and past-due accounts as assigned.
Help with special-order products by checking supplier catalogs for pricing, colors, sizes, and availability.
Work with the credit department on applications and collections when asked.
Stock, face, straighten, price, and clean assigned merchandising areas.
Move merchandise for customer pickup or delivery.
Help prevent shrinkage, shoplifting, and internal theft.
Follow store safety practices and attend required safety meetings.
Perform other showroom duties as assigned, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.