Inside Sales Representative

Global Payments Inc.•Cincinnati, OH

About The Position

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for an Inside Sales Representative II to join our ever evolving e-Commerce Merchant Sales team and help shape the future of global commerce.

Requirements

  • Knowledge of company products, services and business operations to enable resolution of customer inquiries
  • Computer navigation and operation skills
  • Demonstrates effective people skills and sensitivities when dealing with others
  • Ability to work both independently and in a team environment
  • Requires negotiation and communication skills, both written and verbal
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience (all levels of management, employees, clients and public
  • Good understanding of the sales process
  • Requires solid decision-making and problem solving skills
  • Analytical skills are required to determine client business needs and requirements

Responsibilities

  • Supports initiatives of field sales organization and carries individual and/or team quotas shared with the field.
  • Generate prospective customers and close sales generated through inbound leads, referrals, and partnerships
  • Books appointments for new prospects.
  • Informs customers of company promotions and upgrades, uses persuasive techniques to motivate customers and urges timely purchases to meet qualifications for discounts.
  • Qualifies leads, identifies decision makers, determines customer needs, explains product/service alternatives, recommends most suitable products/service(s), identifies features and benefits, overcomes customer objections and closes sales.
  • May respond to inquiries and resolve problems.
  • May attempt to cross-sell or up-sell each account.
  • Prepares required sales documentation.
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