Inside Sales Rep - Defense/Aerospace

Avnet • Tempe, AZ

4d • Hybrid

About The Position

The Inside Sales Rep combines inside sales and customer service with technical and systems knowledge to sell products, services, and solutions to new and existing customers through inbound and outbound communications, including telephone, email, fax, and portals. The role develops and manages trusted relationships with assigned customers, regularly promotes company options and solutions, and identifies sales opportunities that can increase market share, sales, and supplier margins while maximizing value to Avnet. The position consistently delivers revenue or profit in support of customer and account financial sales metrics.

The role operates with working knowledge of organizational practices and procedures, performs semi-routine work, and uses independent judgment to identify when alternative solutions are needed. Work is completed independently with minimal supervision, requiring prioritization and time management. Collaboration with internal departments, customers, and teams may be needed. Decisions can affect the department, and errors may result in lost time or resources or reduced customer satisfaction. Occasional travel to customer sites or training, including overnight travel, may be required.

Requirements

• Typically requires at least two years of related experience.
• High school diploma or equivalent.
• Thorough knowledge of solutions or assigned products in a specific brand.
• Ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
• Intermediate knowledge of systems such as SAP, ERP, and order management.
• Working knowledge of Excel, including problem solving, formulas, analysis, formatting, and data manipulation.
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx.
• Ability to work independently with minimal supervision, establish priorities, and manage time.
• Occasional travel to customer sites or training, including overnight travel, may be required.

Responsibilities

• Deliver solutions or identify new opportunities that support a positive customer experience, using independent judgment and sales methodology.
• Initiate and respond to sales inquiries from prospective and existing customers to promote products, services, and capabilities.
• Respond promptly and accurately to customer information requests.
• Monitor and follow up on sales activities from initial contact through order fulfillment to meet or exceed customer requirements.
• Maintain and expand sales with existing accounts through strong customer service and account knowledge, including DTAM, pipeline projects, and critical start dates.
• Coordinate sales efforts and strategies with internal resources, including product, materials, field sales, and suppliers.
• Communicate current product information and provide accurate, detailed pricing, quotes, and input on products and final solutions.
• Coordinate customer requirements related to inventory, delivery lead times, and unit prices.
• Perform other duties as assigned.

Benefits

• Generous paid time off
• 401(k) and pension plan
• Paid holidays
• Family support, including paid leave, surrogacy, and adoption
• Medical, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Health savings account and flexible spending account
• Education assistance
• Employee development resources
• Employee wellness, leadership development, and mentorship programs
• Flexible working arrangements
• Programs supporting employee well-being
• Opportunities to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED