Inside Sales Rep - Defense/Aerospace

Avnet•Tempe, AZ

2d•Hybrid

About The Position

Avnet is a global technology distributor and solutions company providing design, supply chain, and logistics expertise throughout customers’ product lifecycles. The Inside Sales Rep combines inside sales and customer service with technical and systems knowledge to sell products, services, and solutions to new and existing customers through inbound and outbound communications, including telephone, email, fax, and portals. The role develops trusted customer relationships, promotes company offerings, identifies sales opportunities, and supports revenue, profit, market share, and supplier objectives. The position works independently with minimal supervision on semi-routine functions, applies knowledge of organizational practices and procedures, and manages priorities and time. Collaboration with internal teams and customers may be needed, and decisions can affect the department and customer satisfaction. The representative has thorough knowledge of solutions or assigned products in a specific brand and may occasionally travel to customer sites or training, including overnight travel.

Requirements

High school diploma or equivalent.
Typically, a minimum of two years of related experience.
Thorough knowledge of solutions or assigned products in a specific brand.
Ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
Intermediate knowledge of systems such as SAP, ERP, and order management.
Working knowledge of Excel for problem solving, formulas, analysis, formatting, and data manipulation.
Working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx.
Ability to work independently with minimal supervision, establish priorities, and manage time.
May be required to travel occasionally to customer sites or attend training, including some overnight travel.

Responsibilities

Develop and manage trusted relationships with assigned customers and accounts.
Promote company options, products, services, capabilities, and solutions to customers.
Identify sales opportunities and deliver focused market or brand solutions to increase market share, sales, and supplier margin while maximizing value to Avnet.
Deliver solutions or identify opportunities that create a positive customer experience, using independent judgment and sales methodology.
Initiate and respond to sales inquiries from prospective and existing customers.
Respond promptly and accurately to customer requests for information.
Monitor and follow up on sales activities from initial contact through order fulfillment to meet or exceed customer requirements.
Maintain and expand sales with existing accounts through strong customer service and knowledge of customer needs, available market, pipeline projects, and critical start dates.
Coordinate sales efforts and strategies with internal resources, including product, materials, field sales, and suppliers.
Communicate current product information and provide accurate, detailed pricing, quotes, and input on products and final solutions.
Coordinate customer requirements for inventory, delivery lead times, and unit prices.
Perform other duties as assigned.