Inside Sales Rep - Medical Devices
About The Position
The Inside Sales Rep will help build and retain the patient database and increase hearing aid sales. The role involves meeting with patients, conducting hearing screenings, fitting and adjusting hearing aids, supporting patients with troubleshooting and instructions, and providing follow-up care. A license is required; the employer is willing to train and mentor interested candidates through the licensing process. Illinois requires a minimum of two verifiable years of college education for licensing. The position also includes ordering products and supplies, maintaining patient files, performing clerical and administrative support duties, and calling patients to follow up.
Requirements
- High school diploma.
- Proficiency in Microsoft Office.
- A license is required for the position.
- Illinois requires a minimum of two verifiable years of college education for licensing.
Nice To Haves
- Previous sales or customer service experience.
- A strong work ethic.
- Strong interpersonal and organizational skills.
- Ability to prioritize and handle a high volume of patients.
- Ability to work as a team player and be reliable.
- Superior customer service skills.
Responsibilities
- Meet with patients and conduct routine and annual hearing screenings.
- Make ear impressions and molds, and order products and supplies.
- Fit hearing aids and assist with adjustments, questions, and troubleshooting problems.
- Assist with hearing aid repairs and adjustments.
- Provide patients with care and use instructions.
- Conduct post-fitting orientations and warranty checks.
- Maintain patient files and perform clerical duties and other administrative support functions.
- Call patients to follow up.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
