INSIDE SALES REP ATL

YKK Corporation of America•Atlanta, GA

98d•Onsite

About The Position

The Inside Sales Rep is responsible for developing sales with existing and new accounts through telephone and other non-direct solicitation methods. The position supports existing customers with the primary goal of expanding sales, maintains information in the company database, and provides support to Customer Service, Sales, and Marketing staff. This is not a remote position. The role provides in-house sales support to major existing accounts, prospective customers, and customers requiring global support. It promotes products, manages new customer inquiries, assists with product promotion strategies, supports marketing events and sales development projects, and tracks sales development activity against assigned goals. The position has no direct supervisory responsibilities. Minimal travel is required, at less than 5%. The work environment is typically moderately noisy. Employees must wear appropriate safety protective equipment when required by safety program rules. YKK is an equal opportunity employer and is committed to maintaining a safe workplace.

Requirements

High school diploma or equivalent.
Two to five years of related experience in Customer Service and/or training, or an equivalent combination of education and experience.
Proficiency with Microsoft operations.
Ability to meet the physical demands of the role, including occasionally lifting and/or moving up to 20 pounds.
Ability to wear appropriate safety protective equipment when required.

Responsibilities

Provide in-house sales support to major existing accounts, prospective customers, and customers requiring global support.
Increase sales with existing and prospective customers primarily through telephone contact.
Promote existing and new products to markets selected by Sales Managers and Marketing staff.
Manage new customer inquiries, including investigation, account setup, sampling, and follow-up.
Assist in developing product promotion strategies to obtain business in existing or new markets.
Attend trade shows and other marketing events to support the Sales department and gather marketing data.
Confirm and close leads generated by trade shows, magazines, the company database, and other relevant sources.
Coordinate direct mail advertising, customer surveys, and related editorial projects.
Support projects initiated by Regional Sales Managers and Marketing staff to enhance business development.
Provide records of sales development activity to help measure and improve performance.
Meet assigned sales goals and be measured accordingly.
Maintain regular and predictable attendance.
Comply with YKK’s Compliance Program, including Environmental, Quality, Health & Safety, and Confidential Information Management Guidelines.
Perform other position-related duties as assigned.