Inside Sales Rep

United Rentals•Lubbock, TX

About The Position

The Inside Sales Rep serves as a key customer contact and consultant at a United Rentals Trench Safety branch. The role recommends solutions, quotes, sells, and fulfills orders for equipment and services based on customer needs, with a focus on underground trench safety equipment rentals and supplies. The position supports customer relationships and service while contributing to sales and branch growth.

Requirements

  • Bachelor’s degree preferred, or equivalent experience.
  • Exceptional relationship-building and customer service skills.
  • Strong ability to multitask in a fast-paced environment.
  • Excellent teamwork, interpersonal, and communication skills.
  • Keen attention to detail and diligent attention to safety.
  • Valid driver’s license with an acceptable driving record.
  • The position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Nice To Haves

  • Knowledge of trench safety-related products and applications.

Responsibilities

  • Process rental quotations, reservations, and contracts.
  • Establish new rental and sales accounts by serving walk-in and call-in customers.
  • Generate leads for new business and communicate leads to Outside Sales Representatives.
  • Educate customers about proper equipment use.
  • Assist customers with loading and unloading equipment.
  • Dispatch delivery trucks and manage customer expectations regarding delivery.
  • Maintain a clean and presentable showroom stocked with merchandise.
  • Perform other duties as assigned.

Benefits

  • Health and financial plans
  • Paid parental leave
  • United Compassion Fund
  • Employee discount program
  • Career development and promotional opportunities
  • Additional vacation buy-up program (US only)
  • Early wage access through Payactiv (US hourly only)
  • Paid sick leave
  • Inclusive and welcoming culture
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