Inside Sales Rep

Rite-Hite • Portland, OR

2d

About The Position

At Arbon Equipment, a Rite-Hite Company, the Inside Sales Rep generates and qualifies leads and supports quote development for territory sellers. The role advances sales opportunities on behalf of Territory Representatives to improve responsiveness and efficiently serve smaller, transactional customers. It reports to the Inside Sales Manager and works closely with Territory Representatives and Field Support, within the Inside Sales organization led by the Director Inside Sales.

Employees are expected to model Rite-Hite’s Values in Action in their daily interactions, decisions, and work, contributing to a culture of accountability, collaboration, and respect. The position also supports a culture of safety by following company and OSHA safety policies, using required PPE, and promptly reporting hazards, near misses, and incidents.

The work location is to be determined. The work environment is an office, with minimal travel required; occasional travel may be needed. On-call duties are not required. The position involves frequent computer-based work and may require sitting, standing, walking, talking, hearing, and using hands to manipulate objects or controls. Occasional stooping, bending, reaching above the shoulders, and lifting up to 25 pounds may be required.

Requirements

• 1–2+ years of inside sales, customer service, or call center sales experience.
• Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.
• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.
• Collaborative, team-oriented mindset.
• Ability to meet customer site access and safety requirements, if applicable.
• Ability to pass a background check.
• Eligibility to work in the United States.

Nice To Haves

• Experience in industrial or distribution sales.
• Experience with CRM and sales engagement tools.
• Bilingual Spanish skills, depending on region.
• Experience supporting a field sales team.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller, transactional customer relationships directly and take sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries by phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.
• Support and promote a culture of safety; follow company and OSHA policies and procedures, use required PPE, and promptly report hazards, near misses, and incidents.
• Model company values in daily interactions and contribute to a culture of accountability, collaboration, and respect.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Well-being program with an opportunity to receive an extra day off.
• 401(k) retirement savings program with company match.
• Profit sharing.
• Paid holidays, vacation time, and personal/sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed