Inside Sales Rep

Nucor•Jackson, MS

About The Position

The Inside Sales Representative works cooperatively with the team to manage and create customer accounts and develop customer opportunities. The role coordinates with outside sales, production, shipping, mill leadership, and other cross-functional teammates to sell products and services. It provides customers with product pricing and availability, responds to inquiries, and enters orders accurately and on time. Safety policies, practices, procedures, and housekeeping standards must be upheld at all times. The position also supports territory planning and customer development with the Outside Sales Team, handles customer service issues, and performs reporting, data manipulation, general office work, and other duties assigned by a Supervisor or Manager. The role is with Nucor Steel Jackson, Inc. in Flowood, Mississippi, and is paid hourly plus ROA.

Requirements

Understanding of and commitment to the goal of taking care of the customer.
Ability to respond to customer inquiries, resolve customer service issues, take orders, and support shipment load building.
Ability to solicit new business and grow existing customer relationships.
Ability to work with an Outside Sales Team and cross-functional departments.
Ability to perform reporting and data manipulation using word-processing documents, spreadsheets, and presentations.
Ability to uphold safety policies, practices, procedures, and housekeeping standards.

Nice To Haves

Previous sales experience.
A degree in Marketing or Business Administration, or two years of experience in a sales-related field, including customer service, resolving customer concerns, and overall customer satisfaction.
Intermediate knowledge of Microsoft Office, including Outlook, Word, and Excel.
Experience working in Oracle-based EPM.
Steel industry experience.

Responsibilities

Manage customer accounts, create new customer accounts, and develop existing customer opportunities.
Coordinate with outside sales, production, shipping, mill leadership, and other cross-functional teammates to sell products and services.
Respond to customer inquiries about inventory availability, rolling schedules, open order status, and pricing for standard and special products.
Resolve customer service issues, take customer orders, and build loads for shipments.
Provide customers with appropriate product pricing and availability.
Enter orders accurately and in a timely manner.
Solicit opportunities with new customers and grow the existing customer base.
Work with the Outside Sales Team on territory planning and customer development.
Perform reporting and data manipulation using documents, spreadsheets, and presentations.
Work with other departments and perform general office duties and other duties assigned by the Supervisor or Manager.
Initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards.