Inside Sales Rep

Rite-Hite • Roseville, CA

2d

About The Position

Arbon Equipment, a Rite-Hite Company, is seeking an Inside Sales Rep to generate and qualify leads, support quote development for territory sellers, and take sales as far as possible on behalf of Territory Representatives. The role aims to improve responsiveness and efficiently serve smaller, transactional customers. It reports to the Inside Sales Manager and is part of the Inside Sales organization led by the Director Inside Sales. The position partners closely with Territory Representatives and Field Support to provide a seamless customer experience.

Employees are expected to demonstrate Rite-Hite's Values in Action and contribute to a culture of accountability, collaboration, and respect. The role supports and promotes workplace safety and follows company and OSHA policies, including proper PPE use and prompt reporting of hazards, near misses, and incidents.

The work location is TBD. The work environment is an office, with minimal travel required; occasional travel may be required. There are no on-call requirements. The job includes frequent computer-based work and occasional physical tasks such as standing, walking, bending, reaching, and lifting up to 25 pounds.

Arbon Equipment offers medical, dental, vision, life, and disability coverage; a well-being program that offers an opportunity to receive an extra day off; a retirement savings program with 401(k), company match, and profit sharing; and paid holidays, vacation time, and personal/sick days. Rite-Hite is an Equal Opportunity Employer and maintains a drug-free workplace.

Requirements

• 1–2+ years of inside sales, customer service, or call center sales experience.
• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.
• Collaborative, team-oriented mindset.
• Ability to meet customer site access and safety requirements, if applicable.
• Ability to pass a background check.
• Eligibility to work in the United States.

Nice To Haves

• Associate's or Bachelor's degree, or an equivalent combination of education and experience.
• Experience in industrial or distribution sales.
• Experience with CRM and sales engagement tools.
• Bilingual Spanish, depending on region.
• Experience supporting a field sales team.

Responsibilities

• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly and take sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries by phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.
• Support and promote a culture of safety; follow company and OSHA safety policies and procedures, use required PPE, and promptly report hazards, near misses, and incidents.
• Demonstrate company values in daily interactions, decision-making, and work, and contribute to accountability, collaboration, and respect.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Well-being program with an opportunity to receive an extra day off.
• 401(k) retirement savings program with company match.
• Profit sharing.
• Paid holidays, vacation time, and personal/sick days.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree