Inside Sales Renewals Expert - Federal Civilian

Oracle•United States,

20h•Remote

About The Position

Oracle is seeking an Inside Sales Renewals Expert to support Government, Defense, and Intelligence customers, with a focus on Department of War (DOW) accounts. The role drives Oracle Cloud Infrastructure (OCI) contract renewals and replenishments, while identifying opportunities to expand customer use of Oracle solutions. It is remote, with a preference—but not a requirement—for candidates located in the Greater Washington, DC area. The position manages a portfolio of accounts, engages customers through phone, video, and digital channels, and provides account guidance tailored to government requirements. The expert manages sales pipelines and forecasts, works to close contracts before expiration, and collaborates with customer success and internal sales, product, support, and security teams to address customer needs and renewal risks. The role requires independent judgment, strong sales-cycle management, and a track record of revenue attainment. Oracle describes the work as varied and complex, involving contact with internal teams and external customers, and notes that the position may include a project lead role. A bachelor's degree in Business or Computer Science, or equivalent, is typically expected.

Requirements

At least 4 years of inside sales, cloud renewals or replenishments, account management, or related experience; federal or public-sector experience is ideal.
At least 5 years of business experience, as stated in the qualifications.
In-depth understanding of the full sales cycle for renewals or replenishments.
A history of meeting or exceeding quotas through phone, virtual, and digital customer engagement.
Proven negotiation, communication, customer service, and closing skills.
High attention to detail and ability to prioritize in a fast-paced, compliance-driven sales environment.
Excellent problem-solving skills and a proactive approach to customer challenges.
Experience building relationships and closing cloud or technology deals with minimal direction.
Proven ability to manage complex sales cycles and a track record of successful revenue attainment.
Typically, a bachelor's degree in Business or Computer Science, or equivalent.

Nice To Haves

Experience with federal or public-sector clients.
Federal market or Department of War experience.

Responsibilities

Own and manage the OCI replenishments process for a portfolio of DOW accounts, achieving strong renewal and replenishment rates and closing contracts before expiration.
Engage DOW customers by phone, video, and digital channels to communicate Oracle's cloud value proposition and uncover upsell opportunities.
Build consultative relationships with DOW stakeholders and provide account management and guidance tailored to government requirements.
Forecast, track, and close replenishments and upsell opportunities to meet or exceed quarterly and annual sales goals.
Identify risks to OCI renewals and replenishments, partnering with Customer Success and internal teams to support customer satisfaction and compliance.
Manage sales pipelines, accounts, and activities within Oracle CRM and sales platforms.
Collaborate with sales, product, support, and security colleagues to communicate customer needs and advocate for tailored OCI solutions.
Manage complex sales cycles and attain revenue goals; the role may include a project lead responsibility.