Senior Solutions Engineer - Federal Civilian

Cloudera•Washington, DC
•$171,000 - $205,000•Remote

About The Position

Cloudera Government Solutions, Inc. is hiring a Senior Solutions Engineer focused on supporting federal civilian agencies, specifically the Department of Energy (DOE) and National Labs. Cloudera Solutions Engineers are technical leaders on sales account teams, responsible for securing technical wins and building ongoing customer relationships to support success with Cloudera technologies. The role uses technical expertise and business acumen to understand customer challenges, design solutions, and demonstrate how Cloudera technology can support agency missions. The position owns the technical sales process from introductory meetings through post-sales customer satisfaction, upselling, and subscription renewals. It supports customer technical needs, identifies use cases, designs and demonstrates solutions, and works with Account Managers and other Cloudera teams to communicate product value and deliver a consistent customer experience. The role also presents product roadmaps, advocates for customer needs with Product Management and Engineering, and participates in external evangelism. Achievements align with team sales targets and knowledge exchange with peers and the wider community. The role is not eligible for immigration sponsorship. The anticipated annual base salary range is $171,000–$205,000 in California, Colorado, Illinois, Maryland, Massachusetts, New York, New Jersey, and Washington. Sales roles are also eligible for Cloudera’s commission plan. Individual compensation depends on skills, experience, qualifications, and primary work location.

Requirements

  • At least 8 years of experience in a technical, pre-sales, customer-facing role.
  • Experience supporting the Department of Energy (DOE) and National Labs.
  • Understanding of federal civilian agencies and their data and analytics requirements.
  • Ability to create and deliver technical presentations and demonstrations.
  • Experience gathering and understanding customer requirements.
  • Understanding of US Federal Public Sector regulations and authorization frameworks, processes, and publications suitable for federal civilian agencies, such as FISMA, RMF, NIST SP 800-53, FIPS 140, FedRAMP, and STIG.
  • Excellent written and verbal communication skills, including explaining technical concepts to technical and non-technical audiences.
  • Confidence presenting to large audiences and using storytelling techniques.
  • Strong problem-solving skills, including analyzing complex problems and developing effective solutions.
  • Willingness to learn, curiosity, and drive to make customers successful.
  • Passion for using technology to make a difference to people and organizations.

Nice To Haves

  • Active or prior security clearance, preferably DOE Q clearance.
  • Experience with one or more of the following: big data, data warehousing, or relational databases.
  • Experience with data engineering, data science, or machine learning.
  • Experience with enterprise operations, security, and data governance.
  • Experience with one or more major cloud service providers: AWS, Azure, or GCP; formal certification is not required.
  • Experience with private cloud infrastructure and platforms, including distributed container platforms such as Kubernetes; formal certification is not required.
  • Experience with SQL, Python, R, Spark, Airflow, NiFi, Kafka, and Flink.
  • Experience with Unix or Linux.

Responsibilities

  • Own the technical sales process from introductory meetings through post-sales customer satisfaction, upselling, and subscription renewals.
  • Support customers’ technical needs and discover new use cases for Cloudera technology.
  • Design customer solutions using Cloudera technologies, reference architectures, and common patterns.
  • Demonstrate Cloudera products to help customers understand their value.
  • Partner with Account Managers to communicate solution value and operational outcomes and drive successful sales.
  • Present product roadmaps and vision to customers.
  • Coordinate with other Cloudera teams to provide customers with a consistent experience.
  • Advocate for customer needs to Product Management and Engineering.
  • Participate in external publicity and evangelism, including conferences, meetups, webinars, and blogs.
  • Contribute to team sales targets and knowledge exchange with peers and the wider community.

Benefits

  • Generous PTO policy
  • Unplugged Days to support work-life balance
  • Flexible WFH policy
  • Mental and physical wellness programs
  • Phone and internet reimbursement program
  • Continued career development
  • Comprehensive benefits
  • Competitive packages
  • Paid volunteer time
  • Employee Resource Groups
  • Commission plan eligibility for sales roles
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