Account Solution Engineer - Federal Civilian

Salesforce • Washington, DC

1d • $134,750 - $231,980

About The Position

Salesforce is seeking an Account Solution Engineer to join its Federal Public Sector Solution Engineering team. The role is a customer-facing technical advisor supporting federal missions by designing, building, and demonstrating Agentic Government Cloud solutions. The engineer leads technical discovery, develops proof points for customer environments, guides production readiness, and establishes paths to activation and consumption, combining executive presence with full-stack technical skills across Salesforce, modern data architectures, and AI.

The position helps government customers operationalize Data, AI, and Trust and serves as a subject matter expert on government solutions throughout technical evaluation, close, activation, adoption, and expansion. It also partners with customers and internal teams to identify process improvements, create reusable technical assets, share customer feedback with Product, and accelerate implementation using modern development and AI-assisted coding tools.

Requirements

• At least 7 years of customer-facing solution or technical architecture experience in pre-sales, consulting, or implementation, with increasing scope and influence.
• Bachelor’s, master’s, or Ph.D. degree in Computer Science.
• Proficiency with Salesforce Core, including Public Sector Solutions, Sales, Service, Experience Cloud, and the Data 360/Agentforce stack.
• Practical understanding of LLMs, RAG/grounding, evaluation concepts, and production agentic-system safety, reliability, and governance.
• Experience with agentic engineering tools such as Cursor, Claude Code, or Agentforce Vibes.
• Ability to conduct technical and business discovery and define agentic use cases, success metrics, and feasible execution plans.
• Strong executive and technical communication skills, including leading whiteboards, communicating with developers and C-suite audiences, and translating architecture into outcomes and ROI.
• Deep technical knowledge of multi-tier architectures, relational database design (SQL and SOQL), schema modeling, and high-scale web technologies including HTML5, CSS3, and JavaScript/LWC.
• Growth mindset and willingness to continue developing technical and advisory skills through enablement, labs, courses, and certifications.
• U.S. citizenship.

Nice To Haves

• Strong Salesforce engineering experience, including Apex and Lightning Web Components or equivalent, and comfort operating across the SDLC.
• SQL and/or Python proficiency and experience with modern cloud data platforms or analytics tools such as Snowflake, Databricks, BigQuery, Tableau, Looker, or Power BI.
• Experience with other agent platforms, such as Gemini or Agentspace, and broader AI automation implementations.
• Consumption and business modeling experience, including understanding consumption levers and mapping anticipated spend from architecture and usage patterns.
• Modern application development experience, including working knowledge of Java, Python, or Node.js and modern API patterns such as REST, GraphQL, and Pub/Sub.
• Understanding of the Federal Civilian market, procurement lifecycle, and public-sector mission requirements.

Responsibilities

• Lead technical and business discovery with federal stakeholders to identify mission gaps, pain points, and legacy bottlenecks; define agentic use cases, outcomes, ROI, architecture, demonstrations or proof-of-concepts, and activation plans.
• Build demonstrations and proof-of-concepts on the platform, including configuring Agentforce to showcase autonomous AI agents for federal workflows and citizen services.
• Deliver product demonstrations that connect Salesforce capabilities to agency missions and customer functional requirements.
• Create end-to-end technical architectures integrating Salesforce’s Agentic Enterprise Platform with customer security and enterprise architecture requirements.
• Design and lead hands-on technical workshops and deep dives for agency IT leads and Enterprise Architects.
• Present technical solutions to executive-level leaders and political appointees, translating complex technology into mission outcomes.
• Lead technical contributions to RFI and RFP responses, ensuring technical accuracy and security compliance.
• Partner with customers on agent definition, configuration, and deployment strategy to accelerate production readiness and activation.
• Identify automation and process improvement opportunities by gathering process and technical requirements.
• Build reusable accelerators, including demonstration environments, components, proof-of-concept assets, playbooks, and best practices, and enable others to scale delivery.
• Share Voice of the Customer insights with Product and inform messaging and plays with Product Marketing.
• Use modern third-party development tools and AI-assisted coding to rapidly build and iterate on platform configurations, front-end experiences, and custom components.

Benefits

• Time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program
• Certain roles may be eligible for incentive compensation and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior