Inside Sales

Polycor Board•Oolitic, IN
•Onsite

About The Position

The Inside Sales – Prospecting Specialist identifies, researches, and engages potential customers to generate qualified sales opportunities for the sales team. The role focuses on proactive outbound prospecting, lead generation, and initial customer outreach through phone calls, email, LinkedIn, and other communication channels. The position also serves as office manager for the Eureka site, processing trucks, managing visitors, and keeping up with office duties. The specialist builds and maintains a pipeline of prospective customers, identifies decision-makers, qualifies leads, schedules meetings for sales representatives, and communicates the company’s value proposition. The role requires accurate CRM records and reporting, collaboration with sales and marketing, and ongoing refinement of outreach methods. Performance is measured through activity, lead quality, meeting, conversion, pipeline, and CRM goals. Within the first 90 days, the successful candidate is expected to learn the company's products and prospecting tools, establish a consistent outreach routine, and begin contributing measurable results. This is a full-time, on-site position in Bedford, Indiana, scheduled Monday through Friday from 7:00 a.m. to 3:00 p.m. Compensation is $22.00 per hour, approximately $45,760 annually based on a 40-hour work week. Equivalent experience will be considered.

Requirements

  • High school diploma or equivalent required.
  • Strong written and verbal communication skills.
  • Ability to learn and communicate the company's products, services, and value proposition.
  • Comfort using email, phone, LinkedIn, and digital tools to engage prospective customers.
  • Ability to handle rejection constructively and maintain consistent prospecting activity.
  • Ability to establish rapport, research relevant prospects, and assess potential business opportunities.
  • Strong organization skills for managing outreach sequences, follow-ups, and multiple prospect accounts.
  • Motivation to meet measurable goals and improve performance.
  • Openness to feedback and adapting messaging and techniques.
  • Comfort learning CRM systems, sales engagement platforms, and prospecting tools.
  • Ability to collaborate with sales and marketing colleagues.

Nice To Haves

  • Associate or bachelor's degree preferred.
  • Previous experience in inside sales, business development, telemarketing, lead generation, customer service, or a related role preferred.
  • Experience with outbound calling, email prospecting, appointment setting, or B2B sales is an advantage.
  • Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics is preferred.
  • Equivalent experience will be considered.

Responsibilities

  • Identify and research prospective customers and target accounts aligned with the company's ideal customer profile.
  • Develop and maintain a pipeline of potential customers through outbound prospecting.
  • Conduct cold calls, personalized email outreach, LinkedIn engagement, and other prospecting activities.
  • Identify decision-makers, influencers, and relevant stakeholders within target organizations.
  • Use company databases, CRM systems, online research, and other tools to build accurate prospect lists.
  • Execute outreach sequences and follow-up strategies to maximize engagement and response rates.
  • Initiate conversations to understand prospects' businesses, challenges, needs, and potential fit.
  • Qualify leads based on customer needs, business fit, decision-making authority, and opportunity potential.
  • Schedule discovery calls, introductory meetings, and sales appointments for account executives or other sales team members.
  • Communicate the company's value proposition and generate interest in its products or services.
  • Document and transition qualified opportunities to the appropriate sales representative.
  • Maintain accurate, up-to-date CRM records of prospect information, outreach, conversations, and next steps.
  • Track prospecting performance, lead status, appointment outcomes, and pipeline contributions; provide regular updates.
  • Follow sales processes, outreach standards, and lead management procedures, and use performance data to improve effectiveness and conversion rates.
  • Partner with account executives, marketing, and sales leadership to align prospecting with business priorities.
  • Collaborate on target account lists, messaging, campaigns, and ideal customer profiles.
  • Share prospect feedback, common objections, competitive insights, and market trends with the sales team.
  • Participate in sales training, coaching, and performance reviews; refine prospecting techniques continuously.
  • Serve as office manager for the Eureka site, including processing trucks, managing visitors, and handling office duties.
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