Inside Sales - Office Admin

Richards Building SupplyLoveland, CO
Onsite

About The Position

Richards Building Supply, a family-owned and operated company with over 40 years of success, is seeking a driven Inside Sales Representative to be the backbone of their customer relationships. This role involves providing expert guidance and support to contractors and industry professionals, acting as a trusted advisor, and handling customer interactions. The position also includes processing orders, tracking inventory, coordinating product transfers, educating customers on promotions and new products, maintaining accurate records, processing payments, and completing various administrative tasks.

Requirements

  • 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
  • Strong computer skills (Microsoft Office, CRM experience a plus!).
  • Ability to multitask in a fast-paced environment.
  • High-level of customer service skills.

Nice To Haves

  • Industry knowledge is a plus —but we’re happy to train motivated candidates!
  • Spanish-speaking skills are a strong advantage but not required.

Responsibilities

  • Act as a trusted advisor to customers, helping them find the right products for their projects.
  • Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
  • Collaborate with Outside Sales reps to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.
  • Complete various administrative tasks.

Benefits

  • Medical, dental, and vision insurance with significant employer contributions
  • 401K with industry-leading company match
  • Additional voluntary benefits, including disability coverage and accident insurance.
  • 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!)
  • Eligibility for discretionary holiday and performance bonuses.
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