Inside Sales Manager - Aftermarket

Enviri Corporation • West Columbia, SC

7h

About The Position

The Inside Sales Manager, Aftermarket is a results-driven commercial leader responsible for transforming Harsco Rail's inside sales organization from a primarily reactive, transactional function into a proactive, customer-focused, revenue-generating team. The role drives sustainable behavioral change by establishing structured sales processes, consistent customer follow-up, employee selling capabilities, and a culture of commercial accountability.

The position focuses on making effective use of existing personnel, improving quotation conversion, increasing proactive customer engagement, recovering lost business, and identifying incremental aftermarket revenue opportunities across Harsco Rail's established customer base. The manager works closely with the Director, Aftermarket Sales, outside sales representatives, customer service, and operations to coordinate commercial efforts, strengthen customer relationships, improve sales execution, and expand aftermarket market share.

Success requires a hands-on leader who can challenge established behaviors, coach employees through organizational change, and implement measurable performance standards that convert sales activity into profitable revenue growth.

Requirements

• Bachelor's degree in Business Administration, Marketing, Management, or a related field, or an equivalent combination of education and relevant commercial leadership experience.
• At least 5 years of experience in inside sales, aftermarket sales, industrial distribution, customer development, or commercial management.
• Demonstrated success leading sales teams, improving commercial performance, and implementing structured sales processes.
• Experience driving organizational change and shifting teams from reactive customer service activities toward proactive sales engagement.
• Proven ability to develop employees through coaching, performance management, and accountability.
• Experience establishing quotation follow-up procedures, sales activity standards, and pipeline management processes.
• Proficiency with Microsoft Office, CRM systems such as Salesforce or similar, and sales performance reporting tools.
• Strong analytical, organizational, communication, and problem-solving capabilities.
• Ability to collaborate effectively across outside sales, customer service, operations, supply chain, and commercial leadership.

Nice To Haves

• Working knowledge of industrial aftermarket sales, replacement parts, customer purchasing behavior, and competitive pricing dynamics.
• Railroad, rail transit, industrial capital equipment, or aftermarket experience is strongly preferred.

Responsibilities

• Transform the inside sales organization from a primarily reactive, transactional function into a proactive, customer-focused, revenue-generating team.
• Establish structured sales processes and consistent customer follow-up procedures.
• Develop employees' selling capabilities and foster commercial accountability.
• Maximize the effectiveness of existing personnel.
• Improve quotation conversion and increase proactive customer engagement.
• Recover lost business and identify incremental aftermarket revenue opportunities across the established customer base.
• Coordinate commercial efforts with the Director, Aftermarket Sales, outside sales representatives, customer service, and operations.
• Strengthen customer relationships, improve sales execution, and expand aftermarket market share.
• Coach employees through organizational change and implement measurable performance standards.
• Establish quotation follow-up procedures, sales activity standards, and pipeline management processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager