Aftermarket Sales Manager

Intralox

2d • Remote

About The Position

The Aftermarket Sales Manager leads a distributed team of five U.S. account managers and a BDA, coordinating with other regions where continuity and sharing best practices are applicable. The role connects business priorities with commercial activity and ensures the team has the forecasting, tools, and support needed to succeed.

The position leads team development and commercial planning, supports service plans, proposals, pricing models, and program opportunities, and serves as an escalation point for customer and account manager needs. It owns the global commercial services revenue forecast and leads U.S. forecasting across plastics, procurement, Intralox parts, and LCS capacity and coverage. The role also contributes to high-value customer and integration-partner contract negotiations and uses performance indicators, customer feedback, and industry trends to improve service offerings.

Intralox is a division of Laitram, L.L.C., providing conveyance solutions and services. The company has more than 3,000 employees in over 20 countries and emphasizes honesty, fairness, respect, innovation, trust, and self-managed people. The role is remote in the United States and requires willingness to travel up to 35% of the time.

Requirements

• Bachelor’s degree in business, marketing, engineering, or a related field, or equivalent practical experience.
• 7+ years of experience in commercial management, account management, business development, service sales, or another customer-facing business role.
• 3+ years of experience leading and developing people, including supervising, coaching, and developing a sales or account management team.
• Experience translating business goals into commercial priorities through business planning, forecasting, and opportunity management.
• Demonstrated ability to coach others through complex customer opportunities, stakeholder alignment, and escalations.
• Strong communication skills and ability to influence across teams, regions, and levels without direct authority.
• Sound judgment, collaboration, strong organization, and self-management.
• Willingness to travel up to 35% of the time.

Responsibilities

• Lead, coach, and develop account managers across the U.S., building their ability to manage opportunities and stakeholder relationships independently.
• Set clear priorities, expectations, and MBOs that connect individual performance to business goals.
• Lead annual, semi-annual, and quarterly planning, translating business priorities into commercial goals for the team.
• Help develop and review commercial service plans and proposals, pricing models, and program opportunities across regions to accelerate value creation and drive consistency.
• Act as an escalation point for key customer and account manager needs, removing roadblocks and driving cross-functional alignment.
• Own the global commercial services revenue forecast and lead U.S. forecasting for plastics, procurement, Intralox parts, and LCS capacity and coverage.
• Contribute to high-value contract negotiations with customers and integration partners, mitigating risks and optimizing win/win value.
• Translate key performance indicators, customer feedback, and industry trends into practical improvements to service offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager