Inside Sales Manager

Terex Corporation•Watertown, MA

11d•$100,000 - $115,000•Onsite

About The Position

Join our team at Terex Utilities and embark on an exciting opportunity as we seek a skilled and dedicated Inside Sales Manager to contribute to the Terex team in Watertown, SD. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. The Inside Sales Manager oversees the Project Leader, Sales Coordinator, Order Writing teams, and CPQ (Configure Price Quote) system administration. This role ensures customer requirements are accurately interpreted and converted into clear, buildable documentation for quoting and order processing while driving standardization, process improvements, and team development. The position requires cross‑functional collaboration with Sales, Engineering, Production, and vendors to support quoting accuracy, operational efficiency, and customer satisfaction.

Requirements

5+ years of experience in sales support, project leadership, order management, or technical sales roles
Experience supervising or leading teams
HS Diploma or GED
Familiarity with CPQ (Oracle), CRM (SFDC), and ERP systems

Nice To Haves

Bachelor’s degree in Engineering, Business, or related field
Experience working with medium chassis applications and/or the heavy equipment industry
Ability to read and interpret mechanical drawings and technical specifications
Strong business acumen
Previous experience developing sales proposals or technical quotations
Ability to work independently and in a fast‑paced, cross‑functional environment
Manage multiple project priorities and deadlines

Responsibilities

Lead and develop the Project Leader, Sales Coordinator, and Order Writing teams
Build strong partnerships with key stakeholders to maintain alignment on goals, strategies, and performance expectations
Lead restructuring of teams to support Outside Sales, Production, and Customers
Routinely handle customer escalations, internal escalations, vendor-related technical or pricing issues and change order escalations
Provide direction, coaching, and performance reviews for departmental team members
Monitor and manage team performance against productivity targets and key performance indicators (KPIs)
Oversee the full lifecycle of customer jobs—tracking progress, reviewing schedules, escalating obstacles, and ensuring on‑time delivery from quote and bid deadlines through drawing review and production
Develop and ensure training for current and new team members
Manage customer opportunities from quote stage to customer acceptance
Oversee CPQ tool administration, configuration governance, enhancement requests, and implementation
Collaborate closely with customers, Outside Sales, Engineering, and Production to determine project feasibility and match customer requirements
Ensure customer requests and quotation documents meet Terex, supplier, ANSI, and industry standards to determine feasibility and safety of designs
Support standardization and technological improvement projects across quoting and order workflows
Provide Project Leaders, Sales Coordinators and Order Writers direction to ensure clear, buildable documentation for accurate, cost‑effective, and timely quotations, written orders and drawings
Ensure team is leading customer first article inspections (FAI) and managing change orders as required
Operate and oversee file management systems for storage and retrieval of past designs, job records, and cost information
Assist the team in the design, specification, and maintenance of standard platforms and product options
Support team in communication with vendors to specify components that ensure quality, manufacturability, and cost efficiency
Keep up to date on product developments and communicate changes to appropriate team members
Advocate for Terex while ensuring customer satisfaction throughout the sales lifecycle
Other duties as assigned