Manager, Inside Sales
About The Position
We are hiring a dynamic and self-starter Inside Sales Team Manager to lead our Central Inside Sales Ruckus Team. The ideal candidate will be based in Charlotte, NC. Working closely with the RUCKUS Inside Sales Account Managers to identify goals that will grow RUCKUS’s business and position RUCKUS’s solutions for new business to end users through our Ecosystem of partners including Channel Distributors, Installation Business Partners, Consultants, Engineers, and Integrators through telephone sales and scheduled in-field visits. In this role, you'll be at the forefront of crafting a high-performance department lifecycle. Your responsibilities cover effective recruitment, swift onboarding, and the strategic development of premier talent. But it doesn't end there – anticipate proactively deploying your best to other departments, and engaging in an ongoing cycle of refinement. Take charge of building and leading a dynamic inside sales team of 10+, intentionally encouraging individuals for progression into field or corporate roles. The benchmark for success is high, focusing on substantial revenue generation and outstanding performance. This isn't a sideline opportunity; it's a hands-on leadership with a strong emphasis on physical presence in the office and active mentoring. Dive into the daily operations, ensuring your impact reverberates throughout your team. As an agent of change, the role involves modifying and improving processes based on concrete evidence. Be a mentor capable of adapting techniques for optimal results, ensuring a flexible approach to success. This is an exciting opportunity for a success seeker leader who excels in the dynamic landscape of talent development and team management.
Requirements
- A completed bachelor’s degree with significant and validated experience in building and maintaining outstanding inside sales or other high-performance teams.
- Proven success in using CRMs to drive sales and efficiency.
- B2B outward-bound sales environment experience.
- Demonstrable evidence of sourcing, hiring, and onboarding new talent with shown success in not only achieving results but exceeding them.
- Strong background in building relationships with account management and other sales teams.
- Strong written and verbal communication skills with a consistent track record of interpreting and presenting sophisticated concepts.
- Consistent record in the use of Microsoft Office, to deliver professional-client communications including Word, PowerPoint and Excel, and internet/phone presentations.
Nice To Haves
- 2 plus years of experience leading teams.
- Sales experience in a global organization that has experienced exceptional growth.
- An understanding of IT infrastructure.
Responsibilities
- Recruitment, onboarding, and strategic development of premier talent.
- Proactively deploying team members to other departments and engaging in ongoing refinement cycles.
- Building and leading a dynamic inside sales team of 10+.
- Encouraging individuals for progression into field or corporate roles.
- Focusing on substantial revenue generation and outstanding performance.
- Hands-on leadership with a strong emphasis on physical presence in the office and active mentoring.
- Overseeing daily operations to ensure team impact.
- Modifying and improving processes based on concrete evidence.
- Adapting techniques for optimal results, ensuring a flexible approach to success.
Benefits
- Equal Opportunity Employer (EEO), including people with disabilities and veterans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
