Inside Sales Manager

THE MCGEE GROUPMarietta, GA
Onsite

About The Position

The Inside Sales Manager will lead and build our inside sales team at The McGee Group, a family-owned eyewear company headquartered in Georgia with a strong portfolio of licensed and proprietary brands (including Vera Bradley, Life is Good, and others). This role focuses on driving revenue from existing accounts (primarily eye care professionals/ECPs and specialty retail partners), supporting outside sales reps, activating underperforming accounts, and executing outbound campaigns tied to brand launches, promotions, and off-price inventory.

Requirements

  • 5+ years of inside sales or sales management experience (B2B preferred)
  • Proven experience building or managing a sales team
  • Strong leadership, coaching, and communication skills
  • Experience using CRM systems (HubSpot, Salesforce, or similar)
  • Ability to analyze sales data and translate insights into action
  • Highly organized with strong follow-through

Nice To Haves

  • Experience in eyewear, fashion, consumer goods, or wholesale distribution
  • Experience supporting or working alongside outside sales reps
  • Familiarity with D2C, Amazon, or e-commerce sales channels
  • Experience in a family-owned or entrepreneurial organization

Responsibilities

  • Recruit, onboard, train, and coach inside sales representatives
  • Establish daily, weekly, and monthly performance expectations
  • Conduct regular one-on-ones, call coaching, and performance reviews
  • Build a culture of accountability, professionalism, and customer care
  • Drive revenue from existing accounts through reorders, refreshes, and new collection launches
  • Activate inactive or underperforming accounts
  • Support outside sales reps with quoting, follow-ups, samples, and account servicing
  • Lead outbound sales campaigns tied to brand launches, promotions, and inventory objectives
  • Ensure accurate CRM data, pipeline hygiene, and reporting
  • Monitor key sales metrics including reorder rates, average order value, and conversion rates
  • Help optimize CRM, phone, and email tools
  • Develop call scripts, email templates, and sales cadences
  • Create SOPs for inside sales workflows, sample requests, and account handoffs
  • Improve efficiency and scalability as the team grows
  • Work closely with Marketing on lead flow, brand launches, and campaigns
  • Partner with Product Development and Design to provide market feedback
  • Coordinate with Customer Service, Finance, and Operations to deliver a seamless customer experience
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