Manager Inside Sales
About The Position
Responsible for managing the generation of revenue and promoting sales of new and existing company products. Responsible for establishing goals and objectives for Sales team. Develop and implement marketing/sales plans and monitor results. Analyzes or resolves customer service issues or assists Inside Sales Coordinators in resolving customer service issues. Set, track, and report on key sales initiatives. Be familiar with company product literature and be able to convey product information and availability to customers. Assist in determining labor claims. Manage the reduction of damaged returns. Manage and support the continual improvement of our company’s quality improvement system. Assumes other duties as assigned.
Requirements
- High school diploma or equivalent.
- 5 years+ in specialized profession or equivalent.
- Proficient in specialty including prior senior lead / supervisor experience.
- Degree or equivalent work experience.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc.
- Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.
- Frequently communicates complex information across departments and interacts with management.
- Can present, resolve and address delicate situations.
- Can motivate and persuade others.
- Problems are varied and complex, requiring analysis or interpretation of the situation.
- Problems are solved using knowledge and skills, general precedents and practices.
- Decisions generally affect own job or assigned functional area.
- Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Handle multiple tasks or projects simultaneously with moderate complexity.
- Must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
- Must be able to lift up to 25 pounds.
Nice To Haves
- Bachelor's Degree.
- Prior automotive experience and knowledge of automotive parts.
Responsibilities
- Develop and implement marketing/sales plans and monitor results.
- Analyzes or resolves customer service issues or assists Inside Sales Coordinators in resolving customer service issues.
- Set, track, and report on key sales initiatives.
- Be familiar with company product literature and be able to convey product information and availability to customers.
- Assist in determining labor claims.
- Manage the reduction of damaged returns.
- Manage and support the continual improvement of our company’s quality improvement system.
- Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards.
- Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
Benefits
- Health/Dental/Vision Insurance
- Paid Time Off
- Paid Parental Leave
- Fertility Coverage
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
