Manager, Inside Sales

Clearway Health•Boston, MA

1d•$120,000 - $150,000

About The Position

The Manager of Inside Sales at Clearway Health is responsible for leading the inside sales function, developing top-of-funnel strategy and driving pipeline generation to support Clearway Health’s growth objectives. This role leads Inside Sales Specialists and is accountable for building a scalable, data-driven prospecting engine that accelerates pipeline velocity and enables new business acquisition. Working in close partnership with Client Development leadership, the Manager of Inside Sales sets the direction for outbound strategy, defines target market approaches and ensures consistent execution against pipeline goals. You’ll blend strategic planning with hands-on leadership, coaching team members to excel in prospecting, relationship building and early-stage sales engagement. In this role, you will bring your expertise to leverage market insights, performance analytics and a deep understanding of the hospital and health system landscape to refine outreach strategies, optimize lead conversion rates and strengthen engagement with hospital and health system decision-makers. You will foster a high-performance culture, ensuring your team members deliver measurable impact, deliver on commercial growth objectives and transform specialty pharmacy.

Requirements

A bachelor's degree from a four-year college or university.
5+ years of inside sales or business development experience
2–3 years of leadership or team management experience
Demonstrated success in building and scaling pipeline generation efforts
Experience engaging hospital and health system executives
Excellent communication and interpersonal skills, with the ability to present data and recommendations effectively.
Strong leadership and coaching abilities, with a track record of developing high performing teams
Deep understanding of consultative selling methodologies and early-stage sales engagement
Excellent communication and executive presence, with the ability to influence senior stakeholders
Proficiency in Salesforce, LinkedIn Sales Navigator and sales analytics tools
Strong analytical mindset with the ability to translate data into actionable strategy
Experience in hospital and health system sales
Ability to balance strategic planning with operational execution in a fast-paced environment
High level of initiative, accountability and adaptability in a growth-stage organization
Confidence, high energy, and self-motivation, demonstrating leadership skills and an innate ability to work harmoniously in a team

Nice To Haves

Familiarity with specialty pharmacy, health system strategy and the 340B Program preferred

Responsibilities

Develop and execute the inside sales strategy to drive top-of-funnel growth and support annual revenue targets
Establish pipeline generation goals and performance benchmarks aligned with organizational objectives
Analyze market trends, competitive dynamics and buyer behavior to continuously refine prospecting approaches
Partner with Client Development leadership to align inside sales efforts with broader go-to-market and territory strategies
Directly manage and coach Inside Sales Specialists, providing ongoing feedback, mentorship and professional development
Build a high-performing, metrics-driven culture focused on accountability, continuous improvement and results
Support hiring, onboarding, and training of inside sales team members
Lead regular pipeline reviews, performance check-ins, and skill development sessions
Oversee outbound prospecting efforts, including call and email strategies, to ensure consistent pipeline creation
Ensure the team generates and maintains a qualified pipeline exceeding 3–5x annual sales targets
Monitor pipeline health and conversion rates, implementing improvements as needed
Provide guidance on engaging executive-level stakeholders and navigating complex health system structures
Partner closely with Client Development Executives to ensure seamless handoff of qualified opportunities
Collaborate on account strategies, client presentations and early-stage deal positioning
Align with marketing on campaign effectiveness, messaging and lead generation initiatives
Coordinate with internal stakeholders to ensure timely follow-up and progression of opportunities
Own and optimize the use of CRM systems (Salesforce) to ensure accurate tracking, reporting and forecasting
Develop dashboards and reporting frameworks to measure team performance and pipeline effectiveness
Use data-driven insights to improve outreach messaging and engagement tactics
Ensure adherence to processes that enhance effectiveness and visibility across the organization