Inside Sales – Irrigation Specialist

Southern Irrigation•Kamloops, BC

2d•CA$30 - CA$45•Hybrid

About The Position

Southern Irrigation is actively seeking a motivated and reliable individual to join our team in a logistics-focused role, with a clear opportunity to advance into a sales position for our Medicine Hat location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry. The Inside Sales – Irrigation Specialist helps increase sales and profitability by providing knowledgeable, reliable service to customers. Most customer communication will take place by phone and email, although some in-person customer visits may also be required. The successful candidate will build strong customer relationships, provide technical irrigation advice, prepare quotes, process orders, and follow up on sales opportunities.

Requirements

Strong knowledge of irrigation products, systems, and basic irrigation design principles.
Previous inside sales experience, preferably within the irrigation industry.
Ability to understand customer needs and recommend practical, cost-effective solutions.
Working knowledge of pricing, costs, margins, markups, and currency exchange.
Strong communication skills and the ability to understand situations from the customer’s point of view.
Excellent organization, planning, and time-management skills.
Comfortable using CRM and sales-order software.
An understanding of how customers evaluate cost, value, and return on investment.
Punctual, dependable, knowledgeable, and efficient.

Nice To Haves

Excellent irrigation industry experience
Strong record of success in inside sales

Responsibilities

Build and maintain strong, long-lasting relationships with customers.
Work toward agreed sales and profit-margin goals.
Continue developing product knowledge and irrigation application expertise through training and industry certifications.
Communicate clearly, share knowledge, mentor others, and assist team members, departments, and other locations when needed.
Provide each customer with personal, knowledgeable, and efficient service.
Take ownership of important customer accounts and build relationships through regular communication and occasional in-person visits.
Learn about customers’ businesses and projects so you can recommend the right products and solutions.
Answer customer questions by phone and email.
Prepare quotes, process sales orders, and follow up with customers.
Use customer relationship management software to create leads, track opportunities, record customer information, and follow up on purchases.
Track quote success rates and record why quotes were won or lost.
Report sales trends and customer feedback to the sales lead.
Attend product training and industry seminars throughout the year.
Complete relevant industry certifications when training and testing are available.
Work closely with teammates to share knowledge, mentor less-experienced employees, and help manage workload.