Inside Sales, Counter Sales Representative

Roberts Oxygen Company • Lancaster, PA

2h • Onsite

About The Position

Roberts Oxygen, a trusted name in industrial, medical, and specialty gases and equipment, is looking for a dedicated Inside Sales, Counter Sales Representative to join our team in Lancaster, PA. This role involves providing excellent customer service, assisting with product inquiries, cost estimates, and sales. The ideal candidate has a passion for selling and general knowledge of welding products and hardgoods.

Requirements

• 2 years of insides sales and customer service, or welding experience
• Ability to lift 75lbs.
• High school education or equivalent
• Basic computer skills including internet searching, data entry, and ability to learn new programs
• Demonstrate basic mathematical aptitude and function
• Excellent driving record

Nice To Haves

• Bachelor’s degree is a plus
• Spanish bilingual is preferred
• Class A or B CDL preferred or ability to obtain

Responsibilities

• Immediately and politely greets and assists walk-in visitors and customers, and promptly answers phones in a professional and courteous manner
• Proven customer service experience provided through thoughtful and respectful interaction with customers regarding services, products, and invoices
• Efficiently processes customer sales transactions while building trust and long-term relationships with customers to ensure future sales growth and company profitability
• Supports Sales staff/management by providing timely and correct customer information, follow up scheduling, and fill-in branch coverage
• Timely communicates and coordinates with Store Manager to ensure appropriate product levels are maintained. Receives and updates inventory, stocks shelves, counters, tables, and maintains showroom displays. Maintains show room and location cleanliness
• Safely maneuvers and loads cylinders or other products on trailers and customer transportation
• Fill cylinders and safely operate liquid filling production equipment
• Committed to high performance through outstanding attendance and overall dependable work habits, Adheres to all company policies and guidelines as well as safety procedures
• Basic computer skills including internet searching, data entry, and ability to learn new programs
• Demonstrate basic mathematical aptitude and function

Benefits

• Excellent pay and bonus opportunities - new employees are reviewed every 90 days for wage increase during their first year and quarterly bonus
• Low medical premiums, no medical co-pays, and low out-of-pocket deductibles
• Sick leave, dental, and vision care
• Paid vacation and holidays
• Profit Sharing and 401(k)
• Positive, respectful, and customer focused work environment
• Career advancement opportunities with free training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED