Inside Sales Associate- Millwork, Windows, Doors, Trim & Lumber

Mead Lumber•Ankeny, IA

55d

About The Position

Mead Lumber Company is hiring an Inside Sales Associate to support its sales team and retail operations. The position assists Outside Sales Representatives with customer accounts and orders, while also helping retail customers choose and purchase building materials. The role contributes to sales growth, customer satisfaction, and a positive shopping experience. The associate handles day-to-day ordering, stocking, merchandising, and inventory control; enters orders and quotes material lists; and manages stock and special-order tickets. The position also coordinates with outside sales staff, monitors open orders, arranges deliveries and credit pick-ups with dispatch, and processes confirmations, invoices, and credits. Additional duties include maintaining an organized sales floor and operating the cash register. Mead Lumber is a 100% employee-owned company with more than 50 operating locations across nine Midwestern states. Eligible employees participate in the Employee Stock Ownership Plan (ESOP). The company describes its environment as authentic and team-oriented and offers professional development and advancement opportunities.

Requirements

High school diploma or GED required.
Experience with sales processes or administration.
Ability to analyze problems, identify root causes, and implement solutions.
Strong verbal and written communication skills.
Ability to assess situations, prioritize tasks, and make timely decisions.
Ability to maintain confidentiality of sensitive information.
Comfort using office equipment such as computers, calculators, phones, and copiers.
Professional, timely, and considerate approach with excellent customer service skills.
Ability to operate and manage a cash register accurately and process large amounts of information.
Detail-oriented, proactive, reliable, and flexible.

Nice To Haves

1–3 years of relevant experience preferred, but not required.
Experience in construction or construction sales is a plus.
Familiarity with BizTrack is a plus.

Responsibilities

Oversee daily operations, including ordering, stocking, merchandising, and inventory control.
Input orders and quote material lists accurately.
Assist customers with product selection and provide excellent service.
Write tickets for stock and special orders.
Work closely with outside sales staff and support their accounts.
Monitor open orders and ensure timely completion.
Set up loads with dispatch and coordinate deliveries and credit pick-ups.
Process confirmations, invoices, and credits.
Maintain a clean, organized sales floor.
Operate the cash register accurately.