Inside Sales Associate

Mechanical Insulation Supply Inc • North Highlands, CA

4d

About The Position

The Inside Sales Associate is responsible for customer service, office administration, and sales support. The role provides timely and accurate updates on orders and quotes by responding to phone calls and customer inquiries. It also assists with paperwork, order entry, and other office duties as requested.

Requirements

• One year of experience in an office environment.
• Experience working with Microsoft Office products.

Responsibilities

• Enter orders into the computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Coordinate and track customer orders and ensure orders are scheduled to ship on time.
• Provide proof of deliveries to customers.
• Support the sales team with quotes and basic customer inquiries.
• Place and track purchase orders with vendors.
• Monitor inventory levels of components against open orders and determine reorder amounts and timing.
• Assist in maintaining accurate cost data on components and packages.
• Perform other duties as requested, directed, or assigned.

Benefits

• Medical, dental, and vision insurance.
• Wellness program with incentives.
• 401(k) with company match.
• Health Savings Account option.
• Life and disability insurance.
• Paid time off and holidays.
• Employee discounts.
• Company events and recognition programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed